Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manikandan Ganesh

Dortmund

Summary

At Chip Technologies, I leveraged my expertise in CRM proficiency and team leadership to streamline processes, enhancing efficiency and client satisfaction. My proactive approach in hardware installations and financial management drove significant improvements, demonstrating a strong blend of technical and interpersonal skills for business growth. Performance-oriented Sales Leader offering exceptional record of achievement over 4-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Marketing and Sales Manager

Chip Technologies
04.2023 - Current
  • Streamlined internal processes to enhance efficiency, reduce costs, and improve client service delivery.
  • Trained junior team members on best practices in account management, improving overall team performance.
  • Delivered exceptional results in a fast-paced environment by quickly adapting to evolving market conditions.
  • Assisted the finance department in resolving billing issues or payment discrepancies promptly.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Completed bi-weekly payroll for company employees.
  • Improved cash flow management with precise monitoring of accounts receivable and timely collection efforts.

Hardware Technician

Chip Technologies
10.2020 - 02.2023
  • Strategically implemented new computer projects and hardware installations to improve workflow for 20+ employees.
  • Designed computer hardware components and peripheral devices.
  • Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
  • Managed inventory tracking processes, ensuring accurate records of all purchased and deployed hardware assets within the organization.


Education

Bachelor of Science - Computer Science

Bharath Institute of Higher Education And Research
India
05.2020

High School Diploma -

Thiru Seven Hills Polytechnic College
India
04.2017

Skills

  • CRM proficiency
  • Competitor Analysis
  • Team Leadership
  • Rapport and relationship building
  • Business growth and retention
  • Screen Repair
  • Customer service abilities
  • Cooling System Maintenance
  • Battery Replacement
  • Hardware Installation
  • Power Supply Testing
  • Soldering
  • Hardware upgrades
  • System diagnostics
  • Data Recovery
  • Performance Optimization
  • Charging Port Repair
  • Multitasking
  • Invoice Processing
  • Accounts Receivable
  • General Ledger Management
  • Financial Statements
  • Cash Flow Management
  • Credit analysis
  • Income Tax Planning
  • Tax Preparation
  • Accounts Payable
  • Recordkeeping skills
  • Financial Auditing

Certification

  • Certified Distinction level Fast Typewriter in English / year 2016
  • Certified in Computer on Office Automation / year 2016.
  • Certified in Laptop / System hand set repairing.
  • Licensed Enrollment Agent Supervisor from NSEIT in year 2018.

Languages

English
Intermediate (B1)

Timeline

Account Marketing and Sales Manager

Chip Technologies
04.2023 - Current

Hardware Technician

Chip Technologies
10.2020 - 02.2023

Bachelor of Science - Computer Science

Bharath Institute of Higher Education And Research

High School Diploma -

Thiru Seven Hills Polytechnic College
  • Certified Distinction level Fast Typewriter in English / year 2016
  • Certified in Computer on Office Automation / year 2016.
  • Certified in Laptop / System hand set repairing.
  • Licensed Enrollment Agent Supervisor from NSEIT in year 2018.

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Manikandan Ganesh