Summary
Overview
Work History
Education
Skills
Certification
Goals
Projects
Timeline
Generic

Manish Kumar

Pune

Summary

BI Consultant with 6.5 years of experience designing and developing products from customer specifications and sales department requests. Proactively communicated with manufacturing team to plan materials and tools necessary to build specified designs. Well-versed design applications and product. SAC Consultant with proven to troubleshoot and resolve [Type] product issues. Demonstrated strong product knowledge to quickly identify and correct problems. Resourceful with focus on prioritizing wide range of tasks while delivering quality support. Poised and professional in stressful and high-pressure situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SAP Analytics Cloud Product Support Engineer

Tech Mahindra
07.2022
  • Working as a product support Engineer at TechMahindra for SAP Analytics Cloud
  • Roles and Responsibilities: - 1.To understand the issue raised by various client across the globe and help them to resolve the query specially in European region and American Region
  • 2.Involved in admin activities like configuration of sap tools set user and other maintenance activities like setup account creation of user, setting teams applying various security based on requirement
  • 3.Have a knowledge about how to setup various connection type such as Live data connection and import data connection
  • 4.Setting up SAML authentication on SAP analytics cloud app
  • 5.Involved in solving issue related to setup SAC mobile app on android and IOS both
  • 6.Involved in creation of dashboard and related query
  • 7.Involved in creation Knowledge management document for unique case
  • 8.Worked on ticketing tool like Service Now and BCP
  • 9.Worked closely with Sap development team on various case where development team should engage
  • 10.Have a deep insight on smart insight and predictive capabilities of sap analytics cloud tool
  • 11.Helped customer to create web based Embedded web pages of sap analytics cloud tool
  • 12.Worked with various customer on Migration of data from one tenant to another tenant and also worked on scheduling part of SAP Analytics Cloud Tool.

SAP BO BI Consultant

Birlasoft Limited
09.2020 - 07.2022
  • Working as a product support Engineer at Birlasoft for SAP Analytics Cloud
  • Roles and Responsibilities: - 1.To understand the issue raised by various client across the globe and help them to resolve the query specially in European region and American Region
  • 2.Involved in admin activities like configuration of sap tools set user and other maintenance activities like setup account creation of user, setting teams applying various security based on requirement
  • 3.Have a knowledge about how to setup various connection type such as Live data connection and import data connection
  • 4.Setting up SAML authentication on SAP analytics cloud app
  • 5.Involved in solving issue related to setup SAC mobile app on android and IOS both
  • 6.Involved in creation of dashboard and related query
  • 7.Involved in creation Knowledge management document for unique case
  • 8.Worked on ticketing tool like Service Now and BCP
  • 9.Worked closely with Sap development team on various case where development team should engage
  • 10.Have a deep insight on smart insight and predictive capabilities of sap analytics cloud tool
  • 11.Helped customer to create web based Embedded web pages of sap analytics cloud tool
  • 12.Worked with various customer on Migration of data from one tenant to another tenant and also worked on scheduling part of SAP Analytics Cloud Tool.

BO/BI/ SAC Consultant developer

MECL Alfaisaliah group
02.2020 - 09.2020
  • Project #3:- Finance Domain MECL Alfaisaliah group Role BO/BI/ SAC Consultant developer Project Duration Feb 2020 to Sep 2020 Team Size 4 Project Type Implementation and Support
  • Software Business Objects BI 4.2, (Webi , SAC Dashboard) Responsibilities : Created Dashboards on live data Using Sap Analytics Cloud Dashboard
  • Created user and worked on Admin related part in SAC
  • Build story and Analytical Application on live BW data
  • Trouble shooting and resolving the Issues, interacting with business audience/user, and resolving the Issues related to business object to Webi Reports error
  • Do the changes in all Webi report as per business requirement
  • Trouble shoot the data mismatch issues, cross checked the issues from Webi instances, formulae, SQL, data restrictions and parameters
  • Checked for data in the database tables is stable or not
  • Creation of User and providing access to them.

BO/BI Consultant developer

VFS Global
05.2019 - 12.2019
  • Project # 4 Visa Processing VFS Global Role BO/BI Consultant developer Project Duration May 2019 to Dec 2019 Team Size 4 Project Type Implementation and Support
  • Software Business Objects BI 4.2, Webi, SAC
  • Responsibilities : Trouble shooting and resolving the Issues, interacting with business audience/user, and resolving the Issues related to business object to Webi Reports error, Xcelsius dashboard maintenance and support
  • Do the changes in all Webi report as per business requirement
  • Took BIAR file backup of reports, universes and dashboards before upgrading 4.0 SP7 environments to 4.0 SP12
  • Trouble shoot the data mismatch issues, cross checked the issues from Webi instances, formulae, SQL, data restrictions and parameters
  • Checked for data in the database tables is stable or not
  • Creation of User and providing access to them
  • Scheduling the report
  • Created Adaptive Processing Server, Correcting Ram Size of APS
  • Implementing new requirement in all the reports
  • Patch upgradation from BO 4.0 SP7 patch 4 to BO 4.0 SP 14 patch 4
  • Correcting all the reports after impact of Patch upgradation
  • BO version upgradation from 4.0 to 4.2 Up-grading all reports in BO 4.2
  • Testing and correction of all the reports after version upgradation.

Bo Support Developer

CVS Pharmacy
05.2018 - 05.2019
  • Project # 5 Pharmacy Industry CVS Pharmacy Role Bo Support Developer
  • Project Duration May 2018 to May 2019 Team Size 6 Project Type IMPLENTATION AND DEVELOPMENT Software Business Objects BI 4.1(IDT, Webi) Responsibilities : Requirement gathering from stakeholder & analysis, preparation of universe designing documents
  • Requirement gathering from client& analysis, preparation of mapping documents
  • Universe Designing in IDT through Relational connection of SQL database
  • Involved in database management and Performance tuning
  • Hands on Experience in checking integrity and resolving loops
  • Hands on Experience Schema design
  • Hands on Experience in resolving Chasm and Fan Traps
  • Hands on Experience in Checking the developed Universe in Webi
  • Developed visualizations of complex data using charts, single value components, selectors, and other components
  • Report designing, Regression testing in Webi, test cases preparation, report functional and technical design document preparation.

Reporting Analyst and support developer

Ooredoomaldivespvt.ltd
03.2017 - 03.2018
  • Project # 6 Supply Change Management Ooredoomaldivespvt.ltd Role Reporting Analyst and support developer Project Duration MARCH 2017 to MARCH 2018
  • Team Size 5 Project Type End to End Implementation/Dev/Support
  • Software BO BI 4.1 (IDT and Webi Reports) Responsibilities : Requirement gathering from stakeholder & analysis, preparation of universe designing documents
  • Interacted with Project Manager and Business Analyst to understand the requirements and modifying universe, report specifications
  • Universe enhancement and maintenance project
  • Universe Designing in IDT through Relational connection of SCM data mart
  • Used @Functions like @Prompt (for user defined queries), @Where (for creating conditional filters), and @Select to create duplicate objects in the process of building the Universes
  • Dealing with Worked on Webi reports, Prompts and Report Layout and re-formatting
  • Created various reports with functionalities like Cross tab, Embedded Summary Charts, Graphs, and sub reports
  • Extensively used multiple data providers for building reports
  • Worked with several features like Input Controls, Sub Query, Scope of Analysis and Drill functionality
  • Resolving Tickets on daily basis, based on SLA
  • Manage Centre Management Console for scheduling, access of reports and users.

Education

Bachelor of Engineering - Electronics and Telecommunication Engineering

GHRCEM PUNE
Pune, Maharashtra

Skills

  • Software Development
  • Technical Troubleshooting
  • Problem Solving
  • Performance Monitoring
  • Training and Mentoring
  • Critical Thinking
  • Process Improvement
  • Time Management
  • Adaptability

Certification

Sap Analytics Cloud Certification

Goals

  • Keen to explore all the dashboard designing like Tableau, Power Bi, Salesforce, QlikView
  • Want to be a good analytical engineer after upscaling technical and professional capabilities
  • Want to explore Machine learning and IOT technologies and be a good professional

Projects

Project 1, TECH Mahindra, SAP, JULY 2022 to Present, SAP Analytics Cloud Product Support Engineer, SAP Analytics Cloud, SAP Datawarehouse Cloud, Service Now, Understand and resolve client issues, Assist with admin activities and configuration, Setup various connection types, Setup SAML authentication, Assist with SAC mobile app setup, Create dashboards and related queries, Create knowledge management documents, Work with ticketing tools, Collaborate with development team, Assist with migration and scheduling Project 2, Birlasoft Limited, SAP, SEP 2020 to JULY 2022, SAP BO BI Consultant, SAP Analytics Cloud, SAP Datawarehouse Cloud, Service Now, Understand and resolve client issues, Assist with admin activities and configuration, Setup various connection types, Setup SAML authentication, Assist with SAC mobile app setup, Create dashboards and related queries, Create knowledge management documents, Work with ticketing tools, Collaborate with development team, Assist with migration and scheduling Project 3, MECL Alfaisaliah group, Finance Domain, Feb 2020 to Sep 2020, BO/BI/SAC Consultant developer, 4, Implementation and Support, Business Objects BI 4.2 (Webi, SAC Dashboard), Create dashboards on live data using SAP Analytics Cloud Dashboard, Create users and work on admin-related tasks in SAC, Build stories and analytical applications on live BW data, Troubleshoot and resolve issues related to business object to Webi Reports error, Make changes in Webi reports as per business requirements, Troubleshoot data mismatch issues, Create users and provide access to them Project 4, VFS Global, Visa Processing, May 2019 to Dec 2019, BO/BI Consultant developer, 4, Implementation and Support, Business Objects BI 4.2, Webi, SAC, Troubleshoot and resolve issues related to business object to Webi Reports error, Make changes in Webi reports as per business requirements, Backup reports, universes, and dashboards before upgrading environments, Troubleshoot data mismatch issues, Create users and provide access to them, Schedule reports, Implement new requirements in reports, Perform patch upgrades and version upgrades Project 5, CVS Pharmacy, Pharmacy Industry, May 2018 to May 2019, BO Support Developer, 6, Implementation and Development, Business Objects BI 4.1 (IDT, Webi), Gather requirements and analyze, Prepare universe designing documents, Design universes in IDT, Manage database and performance tuning, Resolve issues related to Webi reports, Create visualizations using charts and components, Design reports and prepare technical documents, Perform regression testing, Manage scheduling and access of reports Project 6, Ooredoomaldivespvt.ltd, Supply Change Management, March 2017 to March 2018, Reporting Analyst and Support Developer, 5, End to End Implementation/Dev/Support, BO BI 4.1 (IDT and Webi Reports), Gather requirements and analyze, Prepare universe designing documents, Interact with stakeholders and modify universe and report specifications, Enhance and maintain universes, Design universes in IDT, Resolve issues related to Webi reports, Create visualizations using charts and components, Design reports and prepare technical documents, Troubleshoot and resolve tickets, Manage scheduling and access of reports

Timeline

SAP Analytics Cloud Product Support Engineer

Tech Mahindra
07.2022

SAP BO BI Consultant

Birlasoft Limited
09.2020 - 07.2022

BO/BI/ SAC Consultant developer

MECL Alfaisaliah group
02.2020 - 09.2020

BO/BI Consultant developer

VFS Global
05.2019 - 12.2019

Bo Support Developer

CVS Pharmacy
05.2018 - 05.2019

Reporting Analyst and support developer

Ooredoomaldivespvt.ltd
03.2017 - 03.2018

Bachelor of Engineering - Electronics and Telecommunication Engineering

GHRCEM PUNE

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Manish Kumar