Manjunath Vittal Rao
Senior Salesforce Developer
Frankfurt Oder
Summary
Salesforce-certified Consultant with over 14 years of CRM experience, specializing in Salesforce.com (SFDC). Deep expertise across Salesforce architecture, solution design, and implementation, backed by certifications in Admin, Service Cloud, Platform Developer I, and Data Architect. Proven track record of delivering scalable, high-performance CRM solutions for diverse industries across the full project lifecycle. Adept at leading technical teams, optimizing customer engagement, and aligning Salesforce capabilities with business objectives.
Overview
14
14
years of professional experience
4
4
Certifications
5
5
Languages
Work History
Sr. Salesforce Developer
Prosenio GmbH
05.2024 - Current
- Engineered and customized Lightning Web Components to enhance Sales and Service Cloud functionalities
- Developed and exposed secure REST APIs for middleware integration supporting monthly subscription services, Partner Invoice Generation
- Proposed and led scalable architectural enhancements aligned with evolving platform requirements
- Conducted peer code reviews and provided mentorship to ensure high-quality deliverables and maintainable codebases
- Leveraged Gearset and Copado to streamline deployment processes and improve release efficiency across environments
Developer Team Lead
Bosch Service Solutions
08.2022 - 12.2023
- Led a team of 6 developers, providing technical guidance and mentor team to overcome complex challenges and deliver high-impact solutions
- Architected and implemented a custom Product Development Framework using CumulusCI to streamline internal project lifecycle and deployment processes
- Designed and delivered a Survey App within Salesforce for internal stakeholders, improving data collection and user engagement efficiency
- Integrated Salesforce with Aleph Alpha to infuse AI-driven capabilities, enhancing predictive insights and automation
- Developed a Proof of Concept for a Knowledge Base solution using eGain on AppExchange, assessing feasibility and scalability for production rollout
- Engineered an Offline Access Feature (Pulsar App) by customizing PSL (Pulsar Scripting Language) along with HTML and JavaScript to ensure platform usability in low-connectivity environments
Developer
Simplifa
04.2021 - 07.2022
- Developed and customized Lightning Web Components to enhance functionality and user experience across Sales and Service Cloud applications
- Built and exposed robust REST API services to facilitate seamless integration with external portal systems
- Proposed and designed scalable architectural improvements tailored to evolving business and technical requirements
- Spearheaded CI/CD automation for end-to-end deployment workflows, ensuring faster releases and improved system reliability
Technical Team Lead
Mphasis
06.2020 - 10.2020
- Led a team of 5 members, played SME technical role on Salesforce Service cloud application.
- Involved in the Architecture call to discuss about the design with the Salesforce Architect.
- Designed and implemented solution for exception handling and automated Error Logging system.
- Part of Salesforce instance refresh of the Production Org from the business side.
- Drives the team from ideas and converted those into workable solutions.
- Implemented Einstein Search.
Technical Team Lead
Accenture
07.2015 - 03.2020
- Led a team of 9 members, Played SME role technically and functionally on Salesforce Service Cloud. Metadata migration using ANT tool and bit-bucket for code versioning.
- Steering the gamut of tasks including Module Design & Implementation, Requirement Mapping, assessing and mapping Business Processes on the lightning experience and Community.
- Involved in the Architecture call to discuss about the design with the Salesforce Architect.
- Additionally, assisting in project proposal development as well as Super User & End User Training. Responsible to design the integration to the external system.
- Conduct technical design reviews and demos to the customer (IT and business).
Associate
Cognizant
12.2014 - 07.2015
- Apex classes, Triggers, VF Pages, Process Builders, Workflow and validation based on the Business functionality. Responsible to work with WSDL.
- Developed POC of Rule Engine in Salesforce platform as Proof of Concept for Procter.
Sr. Software Engineer
Tugboat Info Solution
12.2011 - 11.2014
- Estimation & Design Components, developed Apex Classes, Triggers and VF Pages to support the custom functionality, developed Rest APIs, worked on basic AngularJS, developed Test classes and migrated changes from Dev Environment to QA environment and to Prod using Eclipse and change set (Force.com IDE).
- Part of training team and assisting the trainees with the hands-on Experience.
- Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.
- Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
- Developed custom code to facilitate reporting and enhanced security.
Education
MASTER OF SCIENCE - Information Technology
SRM ARTS AND SCIENCE COLLEGE
Chennai07-2010
BACHELOR OF SCIENCE - undefined
SRM ARTS AND SCIENCE COLLEGE
Chennai07-2010
Skills
Forcecom
Salesforce Lightning
Sales Cloud
Service Cloud
Experience Cloud
Accomplishments
- ACCENTURE CELEBRATES EXCELLENCE AWARD – FY16-Q2 (05/2016 – 05/2016) Received the ACE award (One of the highest award in Accenture IDC) for FY16 Q2 in the Pathfinder category for exemplary performance in leading a young new team with supporting a complex new application involving multiple cloud technologies
- ACCENTURE STAR OF THE MONTH AWARD – FY19-Q1 (01/2019 – 01/2019) Received the Star of the month award for demonstrating exemplary performance that has resulted in significant impact to the Automobile industry legend client.
Certification
Salesforce Certified Administrator (08/2018)
Interests
Sports: Cricket, table Tennis, Swimming, Reading novels, music, dance
Timeline
Sr. Salesforce Developer
Prosenio GmbH
05.2024 - Current
Developer Team Lead
Bosch Service Solutions
08.2022 - 12.2023
Developer
Simplifa
04.2021 - 07.2022
Technical Team Lead
Mphasis
06.2020 - 10.2020
Technical Team Lead
Accenture
07.2015 - 03.2020
Associate
Cognizant
12.2014 - 07.2015
Sr. Software Engineer
Tugboat Info Solution
12.2011 - 11.2014
BACHELOR OF SCIENCE - undefined
SRM ARTS AND SCIENCE COLLEGE
MASTER OF SCIENCE - Information Technology
SRM ARTS AND SCIENCE COLLEGE