Manoj Ishwar Dutt Kaushik
Export Import Documentation Manager
Vila Nova De Gaia,16
Summary
Experienced professional in documentation management, known for maintaining high standards and achieving results. Skilled in accurate record-keeping and enhancing efficiency through meticulous documentation practices. Dependable team player excelling in collaboration and adapting well to evolving requirements.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Export-Import Documentation Executive
Jindal Yarns Pvt Ltd
07.2014 - 06.2024
- Created templates for frequently used documents, reducing preparation time while maintaining consistency in style and format.
- Improved document organization by implementing a comprehensive filing system.
- Streamlined workflow processes for increased efficiency and reduced errors.
- Prioritized tasks effectively to meet tight deadlines without compromising accuracy or attention to detail.
- Managed the creation, editing, and distribution of company-wide documentation, resulting in streamlined communication.
- Conducted regular audits of documentation, ensuring compliance with industry standards and regulations.
Customer Support Specialist
Nippon Express India Pvt Ltd
04.2012 - 06.2014
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Education
MBA - Finance
Kurukshetra University
Kurukshetra 04.2001 -
Bachelor of Commerce - Finance
Kurukshetra University
Kurukshetra 04.2001 -
Skills
Documentation management
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- Serviço de Mensagens Instantâneas (IMS)
Projects
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Conferences
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References
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- Nationality: Indique a nacionalidade
Awards
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Publications
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Job Application
POSTO DE TRABALHO A QUE SE CANDIDATA, PROFISSÃO, EMPREGO PRETENDIDO, Estudos a que se candidata
Certification
Portuguese language A1/A2
Reading
I am a passionate reader but mostly into Management.
Timeline
Portuguese language A1/A2
01-2024
Export-Import Documentation Executive
Jindal Yarns Pvt Ltd
07.2014 - 06.2024
Customer Support Specialist
Nippon Express India Pvt Ltd
04.2012 - 06.2014
MBA - Finance
Kurukshetra University
04.2001 -
Bachelor of Commerce - Finance
Kurukshetra University
04.2001 -
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