Manuel Markley Carvalho
Tabuk,Saudi Arabia
Summary
Dynamic and adaptable professional with a strong foundation in communication, problem-solving, and organisation. Demonstrates exceptional relationship-building skills and proficiency in Office 365, complemented by effective time management and public speaking abilities. Committed to leveraging these competencies to drive success in collaborative environments while pursuing opportunities for growth and development.
Overview
6
6
years of professional experience
8
8
Certification
Work history
Business Systems Specialist
NEOM DSV - Global Transport and Logistic
Tabuk
2024.05 - 2026.02
- Streamlined business processes, boosting efficiency by 30%.
- Implemented innovative solutions, enhancing productivity across teams.
- Developed training programs, increasing user adoption by 40%.
- Collaborated with stakeholders, ensuring alignment on objectives.
- Optimized system integrations, reducing operational costs by 20%.
- Facilitated workshops, enhancing team collaboration and innovation.
- Created detailed documentation, improving knowledge transfer.
- Drove continuous improvement initiatives, elevating service quality.
Key Account Operations Onsite Operator
DSV - Global Transport and Logistic
Doha
2019.12 - 2024.05
- Streamlined operations, boosting efficiency by 30% in key accounts.
- Enhanced client satisfaction scores by 25% through proactive support.
- Implemented data-driven strategies, increasing sales by 15% quarterly.
- Cultivated strong relationships, resulting in 20% higher client retention.
- Optimized inventory management, reducing costs by 10% annually.
- Developed tailored solutions, increasing upsell opportunities by 18%.
- Achieved recognition as top performer, exceeding sales targets consistently.
Education
Bachelors - Business Administrations
Goa University
IndiaDiploma - Supply Chain Management
Icon Training Center
Doha, QatarDiploma - Freight Forwarding
WiseTech Academy
Skills
- Communication
- Problem-solving
- Organization
- Adaptability
- Relationship-building
- Time Management
- Office 365
- Public speaking
- Communication skills
Certification
- International Logistic Management Level 4, 2025-11-04
- International Logistic Management Level 5, 2025-11-03
- Category 4 DG training
- Certified Professional in Purchasing
- Certified Lean Six Sigma Green/Black Belt
- PMP Certificate Training, 2026-01-08
- CargoWise Certified Operator, 2023-11-18, 2027-11-18
- WiseTech Diploma of International Freight Forwarding, 2026-01-22
- Global Logistics Distribution and Warehousing Specialist, 2026-01-22
Personal Information
- Title: Business Systems Specialist
References
Reference available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Business Systems Specialist
NEOM DSV - Global Transport and Logistic
2024.05 - 2026.02
Key Account Operations Onsite Operator
DSV - Global Transport and Logistic
2019.12 - 2024.05
Diploma - Supply Chain Management
Icon Training Center
Diploma - Freight Forwarding
WiseTech Academy
Bachelors - Business Administrations
Goa University