Summary
Overview
Work History
Education
Skills
Timeline
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Manuel Andres Torres Rivera

Manuel Andres Torres Rivera

Business And Engineering Student
Schweinfurt

Summary

With a background in customer service, the opportunity to apply skills as an Ad Reviewer in providing feedback and analysis on content found in search engine results is exciting. Experience has honed analytical abilities and attention to detail, making the individual well-equipped to assess the relevance of content to the search terms used. Proficiency in navigating online platforms and commitment to upholding industry standards while providing insightful ratings and recommendations are evident. Eager to contribute to ensuring the quality and accuracy of search engine results through thorough analysis and feedback. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Customer Service Representative

Teleperformance
08.2020 - 06.2021
  • Exceeded performance metrics consistently, earning recognition as top performer within team.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Business And Engineering

THWS
Schweinfurt, Germany
10.2022 - Current

High School Diploma -

Lamatepec
El Salvador
08.2018 - 06.2021

Skills

Adherence to standards

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Timeline

Bachelor of Science - Business And Engineering

THWS
10.2022 - Current

Customer Service Representative

Teleperformance
08.2020 - 06.2021

High School Diploma -

Lamatepec
08.2018 - 06.2021
Manuel Andres Torres RiveraBusiness And Engineering Student