Photography
Maohua Chen
Marketing Specialist
Bremerhaven
Summary
Enthusiastic Marketing Executive adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem-solving and planning skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Logistics Coordinator
Kuaisu Transport Logistics GmBH
09.2022 - 11.2023
- Ensured compliance with international shipping regulations, minimizing delays and penalties.
- Implemented cost-saving measures through thorough analysis of shipping expenditures and vendor selection process improvements.
- Reduced shipping errors and delays by closely monitoring shipment progress and proactively addressing potential issues.
- Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
Marketing Manager
ISUZU Lingyan Automobile Sale Service Co, LTD
08.2018 - 10.2020
- Developed creative briefs for internal designers, ensuring alignment with overall marketing objectives and brand guidelines.
- Optimized website content for improved search engine rankings and increased web traffic.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
Sales Manager
Dongfeng Liuzhou Motor Co.,Ltd
02.2017 - 09.2018
- Increased sales revenue by developing and implementing effective sales strategies.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team
Customer Service Associator
Coach IP Holdings LLC
01.2014 - 01.2015
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Contributed to the enhancement of sales strategies by upselling relevant products or services during customer interactions.
- Assisted in the development of new customer service protocols to improve overall performance metrics.
Education
Master of Science - Business Management
Kühne Logistics University
Hamburg, Germany 09.2020 - 09.2022
Bachelor of Science - Business Administration
University of Buckingham
Buckingham,UK 01.2013 - 01.2016
Skills
Social Media Marketing
Strategic Planning
Business Development
Analytical Thinking
Interests
Cycling
Timeline
Logistics Coordinator
Kuaisu Transport Logistics GmBH
09.2022 - 11.2023
Master of Science - Business Management
Kühne Logistics University
09.2020 - 09.2022
Marketing Manager
ISUZU Lingyan Automobile Sale Service Co, LTD
08.2018 - 10.2020
Sales Manager
Dongfeng Liuzhou Motor Co.,Ltd
02.2017 - 09.2018
Customer Service Associator
Coach IP Holdings LLC
01.2014 - 01.2015
Bachelor of Science - Business Administration
University of Buckingham
01.2013 - 01.2016