MARCUS GUESS
Wilmington
Summary
Dedicated behavioral health professional with five years in mental health crisis intervention, substance use treatment, and child welfare. Skilled in operations management, staff leadership, and interdisciplinary collaboration. Focused on optimizing clinic operations, streamlining onboarding, and maintaining high client care standards.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician Manager
ABA Centers of Delaware
New Castle
01.2026 - Current
- Manage daily clinic operations to ensure efficient delivery of Applied Behavior Analysis (ABA) services.
- Oversee onboarding, orientation, and training of newly hired Registered Behavior Technicians.
- Coordinate RBT schedules, staffing assignments, client coverage, and clinic workflow.
- Monitored staff productivity, attendance, and compliance with company policies and clinical standards to uphold service quality.
- Collaborate with BCBAs, Operations leadership, and clinical staff to ensure continuity of care.
- Assisted with employee coaching and performance feedback to support professional development and enhance team capabilities.
- Conduct recruitment efforts, interviews, and retention initiatives for clinical staff.
- Ensure documentation, scheduling systems, and operational processes remain organized and compliant.
- Coordinated clinic events and parent communication logistics to facilitate engagement and streamline operational problem-solving.
Registered Behavior Technician
ABA Centers of Delaware
New Castle
08.2025 - 01.2026
- Implemented individualized ABA treatment plans under the supervision of Board Certified Behavior Analysts (BCBAs).
- Utilized evidence-based behavior intervention strategies to reduce challenging behaviors and teach functional skills.
- Collected and documented behavioral data to track client progress and inform treatment adjustments.
- Collaborated with multidisciplinary team and caregivers to ensure consistent implementation of treatment plans.
- Developed strong therapeutic rapport with clients and families while promoting positive behavioral outcomes.
- Maintained precise documentation in compliance with ethical and clinical standards, supporting quality care.
Therapeutic Support for Families (TSF Worker)
Cayuga Centers
02.2024 - 06.2025
- Provided in-home and community-based therapeutic support to children and families facing emotional, behavioral, and social challenges.
- Supported families in developing coping strategies, conflict resolution skills, and effective parenting techniques to enhance family dynamics.
- Conducted assessments to identify family strengths, needs, and risk factors for individualized intervention planning.
- Coordinated with social workers, therapists, and other professionals to deliver integrated services for comprehensive family support.
- Implemented crisis intervention and de-escalation techniques to stabilize families during high-stress situations.
- Maintained comprehensive case notes and documentation in compliance with agency guidelines.
Crisis Clinician
Delaware Guidance Services
09.2022 - 02.2024
- Provide direct services to clients and manage a 10-25 client caseload including individual psychotherapy sessions and family sessions with the clients.
- Conducting risk assessments for children, by coordinating with schools and families.
- Completed documentation for client sessions and treatment plans such as DAP notes, crisis treatment plans and safety plans.
Assistant Counselor
Bowling Green Brandywine Drug & Alcohol Treatment Center
11.2021 - 08.2022
- Provide direct services to clients and manage 7-8 client caseloads, including group counseling, individual counseling, and crisis prevention and management.
- Facilitated educational-rehabilitative groups and lectures to support client development and recovery.
- Monitored client progress in clinical supervision and addressed acute care needs promptly.
- Completed required documentation on time, including co-occurring treatment plans and discharge documentation.
- Biopsychosocial, ASAM certification forms, weekly treatment plan updates, and discharge documentation.
Behavioral Health Associate
Bowling Green Brandywine Drug & Alcohol Treatment Center
07.2021 - 11.2021
- Facilitated educational-rehabilitative groups and activities while ensuring accurate documentation and compliance.
- Built rapport with clients to foster trust and improve therapeutic relationships.
- Assisted clients with activities of daily living to promote independence and enhance quality of life.
Education
Master of Social Work -
Delaware State University
Dover, DE05-2027
Bachelor - Sociology, Psychology, Criminal Justice
East Stroudsburg University
East Stroudsburg, PA05-2021
Skills
- Behavior analysis
- Client assessment skills
- Crisis intervention
- Intervention planning
- Therapeutic communication
- Empathetic patient care
- Session preparation skills
- Documentation management
- Data analysis
- Team leadership
- Staff development
- Operational efficiency
- Multitasking and prioritization
- Computer proficiency
- Team collaboration
- Family support strategies
- Social skills development
- Verbal and written communication
Timeline
Registered Behavior Technician Manager
ABA Centers of Delaware
01.2026 - Current
Registered Behavior Technician
ABA Centers of Delaware
08.2025 - 01.2026
Therapeutic Support for Families (TSF Worker)
Cayuga Centers
02.2024 - 06.2025
Crisis Clinician
Delaware Guidance Services
09.2022 - 02.2024
Assistant Counselor
Bowling Green Brandywine Drug & Alcohol Treatment Center
11.2021 - 08.2022
Behavioral Health Associate
Bowling Green Brandywine Drug & Alcohol Treatment Center
07.2021 - 11.2021
Master of Social Work -
Delaware State University
Bachelor - Sociology, Psychology, Criminal Justice
East Stroudsburg University