Marele Mihaela
Barkeperin
Hamburg
Summary
At Magia E Bevi, excelled as a Barista by enhancing customer satisfaction through expert beverage preparation and a welcoming demeanor. Skillfully managed inventory, reducing wastage, and collaborated effectively with colleagues, fostering a positive team environment. Demonstrated proficiency in sandwich preparation and exceptional interpersonal skills, contributing to a significant improvement in sales and customer loyalty.
Overview
5
5
years of professional experience
Work History
Barista
Magia E Bevi
Hamburg
04.2019 - 03.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Liceul CFR Unirea Pascani
RomaniaSkills
Sandwich preparation
Languages
Italian
Advanced (C1)
English
Elementary (A2)
Timeline
Barista
Magia E Bevi
04.2019 - 03.2024
Liceul CFR Unirea Pascani
Similar Profiles
NICOLE ROLSTAD, MBANICOLE ROLSTAD, MBA
Owner, Principal Event Designer at Magia Retreats & Hospitality, LLCOwner, Principal Event Designer at Magia Retreats & Hospitality, LLC
Johanna Erika Borja, MBAJohanna Erika Borja, MBA
Trade Development Manager at BEVi Beauty Elements Ventures IncorporatedTrade Development Manager at BEVi Beauty Elements Ventures Incorporated
Cat SapovitsCat Sapovits
Business Development Representative at BeviBusiness Development Representative at Bevi
Abigail ReifingerAbigail Reifinger
Personal Care Assistant at Reading Hospital Rehabilitation At WyomissingPersonal Care Assistant at Reading Hospital Rehabilitation At Wyomissing
Julien BrengelJulien Brengel
Marketing Manager at Be Quiet! at Listan GmbHMarketing Manager at Be Quiet! at Listan GmbH