Summary
Overview
Work History
Skills
Timeline
Generic

Maria Anderson

Newark

Summary

Dynamic customer service professional with a proven track record at Zip Cleaners, excelling in conflict resolution and maintaining customer satisfaction. Known for reliability and attention to detail, I effectively managed high-pressure situations while ensuring a welcoming environment. Committed to fostering positive interactions and achieving excellence in service delivery.

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy.

Overview

27
27
years of professional experience

Work History

Customer Service Cashier

Zip Cleaners
11.2023 - 11.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Driver

Christina School District
07.1997 - 04.2000
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Data entry proficiency
  • Attention to detail
  • Phone etiquette
  • Time management
  • Conflict resolution

Timeline

Customer Service Cashier

Zip Cleaners
11.2023 - 11.2024

Driver

Christina School District
07.1997 - 04.2000

Similar Profiles

CREATE PROFILE
Maria Anderson