Maria Bitouni
Berlin
Summary
Driven and resourceful administrative professional with 10 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Wayfair
01.2022
- Administering support for 3 Executives across diverse locations and domains, overseeing calendars, meetings, and fostering team collaboration within 330-employee organization for optimal efficiency
- Overseeing schedules, events and travel plans for conferences, meetings and seminars, as well as international and domestic trips for 3 executives
- Contributed to key Tech org projects like Performance Cycle, Return to Office initiative, and Reduction in force, resulting in an increase in overall departmental efficiency by 20%
- Supervised various Executive Assistants' activities and engagements, covering for VPs & CTO during their Executive Assistant absence, supporting a total of 5 executives
- Coordinated comprehensive logistics for impactful meetings, ensuring inclusivity, technical support, agenda and content creation, and post-meeting feedback and evaluation, with an average attendance of 50 participants per meeting
- Managed diverse accounting tasks, including expense reports, purchase orders, and executive invoices, processing an average of 60 financial transactions per week
- Collaborated with reception area in weekly meetings to ensure smooth operations for in-house events and office supply management, handling an inventory of 500 office supplies
- Supported the Director of Talent for EU & Asia over nine months, managing calendars, travel arrangements, and expenses, resulting in the successful placement of 20 new hires.
Learning and Development Senior Consultant/Executive Assistant
Vodafone Albania
03.2013 - 07.2020
- Prioritized and managed schedules of Chief People Officer, directing their focus towards critical strategic matters, resulting in a 30% increase in productivity
- Handled intricate calendar management, ensuring successful coordination of all People & Organization meetings with internal and external stakeholders, coordinating an average of 50 meetings per month
- Scheduled global annual portfolio reviews for over 400 participants
- Plan develop, manage, and create development and succession plans for talented individuals
- Established and executed Learning Strategy aimed at cultivating a culture of learning, resulting in a 40% increase in employee engagement in training programs
- Identified essential skills needed throughout the organization, designed appropriate training programs, and established procedures to maintain and reinforce these skills as necessary, resulting in a 20% increase in employee productivity.
Learning and Development Senior Consultant / Team Assistant
Vodafone Albania
03.2011 - 03.2013
- Established and executed pivotal learning initiatives, overseeing team workshops and collaborating on annual training plans and budgets, leading to a 50% rise in employee satisfaction with training programs
- Generated tailored Learning Solutions for areas like Customer Experience, Marketing, Leadership, and Agile Methodologies, resulting in a 30% increase in employee satisfaction
- Directed crucial meeting functions in the People & Organization business unit, organizing all-hands events and overseeing supply and catering orders, leading to a 20% boost in employee morale
- Managed all company travels, both international and domestic, as well as processes related to absence requests, holiday activities, and related reports, handling 200 travel requests per month.
Human Resources Administrator
Vodafone Albania
10.2010 - 03.2011
- Served as the primary liaison for our international staff, offering assistance with visa applications and relocation procedures, supporting 5 international employees
- Extensively managed calendars, visas, and travel arrangements in close collaboration with travel agencies, alongside overseeing expense management tasks, resulting in a 30% reduction in travel expenses
- Oversaw employee data and privacy to keep employee data confidential per organizational privacy policies, ensuring the privacy of 600 employees' personal information
- Accountable for comprehensive office coordination, handling appointments, preparing and disseminating materials, translating and formatting letters and presentations, supporting 3 executives.
Recruitment Junior Analyst
Vodafone Albania
10.2008 - 10.2009
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments, reviewing 300 job applications per week
- Managed documentation and prepared contracts pertinent to the recruitment process, processing an average of 50 contracts per month
- Supported job fairs, open houses, and recruiting events, coordinating 10 events per year
- Tasked with arranging and managing the VFAL student internship program, establishing and nurturing regular communication with primary universities, resulting in an 80% increase in the number of participating students.
Education
Bachelor of Science in Psychology -
University of Tirana
07.2011
Skills
- Executive Support
- Project Management
- Logistics Coordination
- Financial Management
- Team Leadership
- Learning and Development
- Human Resources
- Communication and Collaboration
- Adaptability
- Problem-Solving
- Multitasking
- Recruitment
- Internship Program Management
Accomplishments
- Onboarding the Head of Technology in our recently open Wayfair in India
- Efficiency Improvement - Convergence stream lead for Learning Employee Experience
- Event Management - Wayfair Supplier Summit
Languages
Italian Proficient
English Proficient
Spanish Intermediate
German Beginner
Greek Native
Albania Native
Online Presence - Social Networks
Maria Bitouni
Timeline
Executive Assistant
Wayfair
01.2022
Learning and Development Senior Consultant/Executive Assistant
Vodafone Albania
03.2013 - 07.2020
Learning and Development Senior Consultant / Team Assistant
Vodafone Albania
03.2011 - 03.2013
Human Resources Administrator
Vodafone Albania
10.2010 - 03.2011
Recruitment Junior Analyst
Vodafone Albania
10.2008 - 10.2009
Bachelor of Science in Psychology -
University of Tirana
Similar Profiles
Falandis RussellFalandis Russell
General Laborer at WayfairGeneral Laborer at Wayfair
ELISA MAYNEZELISA MAYNEZ
Sr. Service Specialist Training at WayfairSr. Service Specialist Training at Wayfair
Alayna GrabowskiAlayna Grabowski
Talent Operations Manager at WayfairTalent Operations Manager at Wayfair
Ruby TrujilloRuby Trujillo
Outbound Operations Supervisor at WayfairOutbound Operations Supervisor at Wayfair
Fatma ÜrekFatma Ürek
Specialist - Associate Director of Product at McKinsey & CoSpecialist - Associate Director of Product at McKinsey & Co