Maria Realpe
Berlin
Summary
Results-driven Commercial Operations and Account Management professional with 4+ years in fintech, SaaS, and B2B sectors. Led partner management, stakeholder coordination, and performance analysis while utilising CRM systems for data-driven decision-making. Cultivated banking partner relationships and collaborated with product and engineering teams to enhance operational efficiencies and improve customer experiences.
Overview
5
5
years of professional experience
Work History
Commercial Operations Analyst
MEJORCDT SAS (FINTECH)
Bogotá, Colombia
12.2023 - 03.2026
- Formulated optimisation strategies for partner growth through comprehensive performance analysis of processing turnaround times and transactional velocity, enhancing operational efficiency by 12%.
- Executed end-to-end account management and commercial operational processes for 7 partner banks, optimising investment issuance workflows to reduce instrument delivery error margins by 15%.
- Accelerated digital product adoption and enhanced user retention by collaborating with tech product teams to overhaul app user experience (UX) using localised portfolio data and customer feedback.
Partner Success & Account Growth
ONTOP HOLDINGS INC
Remote
02.2023 - 12.2023
- Maximized client retention rates and drove commercial development by delivering proactive Partner Support to active global accounts, maintaining a 98% CRM data precision score to ensure continuous regional compliance.
- Expanded regional account pipelines by converting qualified B2B prospects into active partners, leveraging structured business reviews to align client pain points with scalable compliance services.
Business Development Representative
ZJ EVENTS LLC
Remote
05.2022 - 02.2023
- Secured high-value institutional sponsorships for international conferences by mapping corporate needs and presenting tailored commercial support materials that increased event revenue by 20%.
- Developed strategic business expansion initiatives across new geographical corridors by analyzing cross-channel market trends and performance metrics of corporate exhibitors.
B2B Retail & Corporate Partnerships
PAN AMERICAN SOLUTIONS / RESOLUTE SOLUTIONS
Remote
05.2021 - 12.2021
- Cultivated long-term corporate partnerships and maximised client engagement by designing tailored enterprise pitch presentations for diverse retail and service B2B sectors.
Education
Master of Science - Finance and Investments
BERLIN SCHOOL OF BUSINESS AND INNOVATION (BSBI)
Berlin, Germany01-2027
Bachelor of Science - Economist & International Negotiator (Double Degree)
ICESI UNIVERSITY
Cali, Colombia01-2021
Bachelor of Science - Bachelor in International Management (Double Degree)
ESC CLERMONT BUSINESS SCHOOL
Clermont-Ferrand, France01-2019
Skills
- Data & Analytics: Advanced Excel, KPI Tracking & Performance Analysis, Looker, STATA, SPSS
- CRMs & Sales Architecture: HubSpot, Salesforce, Pipedrive, LinkedIn Sales Navigator, ZoomInfo, Cognism
- Data visualisation
- Productivity & PM Frameworks: Jira, Confluence
LEADERSHIP & VOLUNTEER HISTORY
AIESEC Cali, Colombia Chapter
- Incoming Global Talent Attraction & IR Team Leader Feb. 2021 – Aug. 2021
Established operational networks with active international AIESEC committees and launched high-impact localized digital content pipelines to attract premium foreign professional talent for strategic internships in Cali.
- Incoming Global Talent Sales Team Leader Feb. 2020 – Jan. 2021
Led an active enterprise sales force tasked with target market prospecting and structuring legal placement B2B agreements with small and medium enterprises (SMEs) interested in corporate diversification.
- Incoming Global Volunteer Customer Experience Team Member Aug. 2019 – Jan. 2020
Coordinated complex logistical requirements, localized integration workflows, and legal standards compliance for inbound global volunteers to ease regional integration.
Languages
Spanish
Proficient
C2
English
Advanced
C1
German
Elementary
A2
Timeline
Commercial Operations Analyst
MEJORCDT SAS (FINTECH)
12.2023 - 03.2026
Partner Success & Account Growth
ONTOP HOLDINGS INC
02.2023 - 12.2023
Business Development Representative
ZJ EVENTS LLC
05.2022 - 02.2023
B2B Retail & Corporate Partnerships
PAN AMERICAN SOLUTIONS / RESOLUTE SOLUTIONS
05.2021 - 12.2021
Master of Science - Finance and Investments
BERLIN SCHOOL OF BUSINESS AND INNOVATION (BSBI)
Bachelor of Science - Economist & International Negotiator (Double Degree)
ICESI UNIVERSITY
Bachelor of Science - Bachelor in International Management (Double Degree)
ESC CLERMONT BUSINESS SCHOOL