Target-oriented and organised individual, competent in B2B and B2C environments. Have gained experience in the Aviation, Hospitality and Telecommunications industry. Proven track record of exceeding sales targets and enhancing customer satisfaction. Strong attention to detail with a critical and analytical mindset. Creative and passionate when undertaking new challenges.
Hi, I’m
Mariana Vasquez Perez
Wiesbaden
Summary
Overview
7
years of professional experience
Work history
MobilezoneWiesbaden, Hesse
Sales Agent
08.2023 - Current
Job overview
- Increased revenue through upselling and consistent contract renewals.
- Identified prospect needs and offered appropriate products and services.
- Negotiated and closed sales to secure profitable deals and contracts.
- Retained customers by building relationships and delivering tailored product recommendations.
- Connecting the American market to the German culture and telecommunications industry.
Lufthansa GroupFrankfurt am Main, Hesse
Intern Area Management Home Markets
01.2023 - 06.2023
Job overview
- Responsible for planning and supporting meetings, conferences and events.
- Organising networking events for employees and customers.
- Content preparation for internal communication.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Collaborated with multidisciplinary teams to deliver projects within formal deadlines.
Hilton HotelsManchester, England
Food and Beverage Assistant
12.2016 - 09.2021
Job overview
- Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Actively listened to guests and understood when managing complex food service complaints.
- Developed excellent cross-cultural interpersonal skills through consistent positive interaction with customers and co-workers from different backgrounds.
Education
Manchester Metropolitan UniversityManchester, England
Bachelor of Arts from International Business Management
September 2018 - June 2021 (2 education.years_Label & 9 education.months_Label)
University overview
Areas of interest: Corporate Financial Management, International Accounting and Finance, Global Markets Environment, Business Analytics, Cross-Cultural Management. Performed company's valuation, financial and data analysis and studied portfolio investment. Achieved a First-Class
Manchester CollegeManchester, England
Diploma of Higher Education from Business Administration
September 2017 - July 2018 (10 education.months_Label)
University overview
Skills
- Sales expertise
- Excellent communication skills
- MS Word, MS Excel, MS Teams, Outlook, PowerPoint
- Strong customer service orientation
- Adaptability and responsiveness
- Time management
Languages
English
Fluent
Spanish
Native
German
Intermediate
Timeline
Sales Agent
Mobilezone
08.2023 - Current
Intern Area Management Home Markets
Lufthansa Group
01.2023 - 06.2023
Food and Beverage Assistant
Hilton Hotels
12.2016 - 09.2021
Manchester Metropolitan University
Bachelor of Arts from International Business Management
September 2018 - June 2021 (2 education.years_Label & 9 education.months_Label)
Manchester College
Diploma of Higher Education from Business Administration
September 2017 - July 2018 (10 education.months_Label)