Marie Paulsen
Bornheim
Summary
Hospitality professional with proven track record in supervising reservation systems and ensuring customer experiences. Known for strong focus on teamwork and achieving high standards of service. Flexible and reliable, with focus for adapting to changing demands and resolving issues efficiently.
Overview
8
8
years of professional experience
Work History
Reservation Supervisor
Tryp by Wyndham and Wyndham Cologne
04.2019 - Current
- Creating offers for enquiries
- Taking care of reservation requests for single or group trips
- Self-organization of the reservation correspondence
Cashier
EDEKA Bell
08.2018 - 03.2019
Customer Clerk
Birgit‘s Friseur Team
11.2016 - 08.2018
Intern
Tabard Theatre
10.2017 - 11.2017
Education
Hotel Clerk - Education As Hotel Clerk
Vocational College - "Berufskolleg Ehrenfeld"
Cologne02.2022
None - Business Administration For Hotel & Tourism Field
IBA University
Germany08.2019
Commercial Assistant For Foreign Languages - Commercial Assistant For Foreign Languages
Vocational College - "Berufskolleg Südstadt"
Cologne08.2018
Karl-Schiller-Berufskolleg - Fachabitur
Vocational College - "Karl-Schiller-Berufskolleg"
Brühl, Germany06.2016
Europaschule Bornheim -
Comprehensive School - "Europaschule Bornheim"
Bornheim, Germany06.2014
Johann-Wallraff-Grundschule -
Elementary School - "Johann-Wallraff-Grundschule"
Bornheim, Germany06.2008
Skills
- Reservation software
- Hotel accomodations
- Customer reservations
- Reliability
- Time management abilities
- Improve performance
- Serve customer needs
Computerskills - Software
- Microsoft Office, Word, Excel, PowerPoint
- Hotelsoftware, Opera
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Elementary (A2)
Korean
Beginner (A1)
Personal Information
- Place of Birth: Bonn, Germany
- Date of Birth: 07/24/98
- Nationality: German
- Marital Status: Single
Hobbies
1) Study languages
2) Play games, especially Valorant
3) Listen to music
Timeline
Reservation Supervisor
Tryp by Wyndham and Wyndham Cologne
04.2019 - Current
Cashier
EDEKA Bell
08.2018 - 03.2019
Intern
Tabard Theatre
10.2017 - 11.2017
Customer Clerk
Birgit‘s Friseur Team
11.2016 - 08.2018
Hotel Clerk - Education As Hotel Clerk
Vocational College - "Berufskolleg Ehrenfeld"
None - Business Administration For Hotel & Tourism Field
IBA University
Commercial Assistant For Foreign Languages - Commercial Assistant For Foreign Languages
Vocational College - "Berufskolleg Südstadt"
Karl-Schiller-Berufskolleg - Fachabitur
Vocational College - "Karl-Schiller-Berufskolleg"
Europaschule Bornheim -
Comprehensive School - "Europaschule Bornheim"
Johann-Wallraff-Grundschule -
Elementary School - "Johann-Wallraff-Grundschule"
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