Marietta Holló

I started working at the Wassermüehle Guesthouse in Eldingen, Germany, in October 2022. During this time, I have:

• Responded to customer inquiries and resolved complaints to increase satisfaction.
• Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
• Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
• Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
• I have worked both independently and in teams to accomplish my daily tasks