Mariia Savchyn
Ocean View
Summary
Enthusiastic, self-motivated, reliable, responsible and hard working person. Good team worker. Strong communicator and adaptable to changing customer needs. Attentive to details and committed to providing exceptional customer service. Able to work well under pressure. Looking to learn and improve skills and contribute to the success of a customer-focused organization.
Overview
9
9
years of professional experience
Work History
Server
Cedar Land and Sea Kitchen
08.2022 - Current
- Maintain a positive and professional demeanor when interacting with guests to ensure a high level of customer satisfaction and repeat business
- Assist in organizing and coordinating special events, including private parties and catering services, to enhance customer experience and generate additional revenue for the restaurant
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Jewelry Sales Associate
Pandora Jewelry
11.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Monitored customers for signs of security concerns and escalated issues to management.
Cleaning Manager
Delmarva Cleaning Company
10.2019 - 08.2022
- Managed a team of cleaning staff to ensure efficient and effective cleaning operations at Delmarva Cleaning Company
- Scheduled and supervised cleaning tasks to meet client requirements and deadlines
- Monitored inventory and ordered cleaning supplies to ensure availability and cost-effectiveness
- Trained and mentored cleaning staff to improve performance and productivity
- Performed quality control inspections to ensure compliance with company standards
eBay Seller
09.2021 - 05.2022
- Created clear, precise and properly detailed product and service information on company website.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Managed customer service inquiries and complaints for customer satisfaction.
- Utilized analytic tools to optimize product listings and improve customer experience.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
Kitchen Staff Member
Fox's Pizza
06.2019 - 01.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Cleaned and maintained work areas, equipment and utensils.
Tourism Consultant
06.2016 - 10.2016
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Associate of Arts - English Philology
University of Information Technology&Management
05-2019
Bachelor's Degree in Tourism Management - Tourism Management
Precarpathian College of Mangement And Tourism
02.2016
High School Diploma -
Bolekhiv City High School
05.2012
Skills
- Communication
- Team Management
- Creativity
- Quick learning
- Listening Skills
- Positive and professional Sales Development
- Customer Needs Assessment
Hobbies and Interests
- Dancing
- Reading
- Photography
- Cooking
- Sports
- Blogging
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Full Professional
Russian
Full Professional
German
Elementary
Timeline
Jewelry Sales Associate
Pandora Jewelry
11.2024 - 02.2025
Server
Cedar Land and Sea Kitchen
08.2022 - Current
eBay Seller
09.2021 - 05.2022
Cleaning Manager
Delmarva Cleaning Company
10.2019 - 08.2022
Kitchen Staff Member
Fox's Pizza
06.2019 - 01.2022
Tourism Consultant
06.2016 - 10.2016
Bachelor's Degree in Tourism Management - Tourism Management
Precarpathian College of Mangement And Tourism
High School Diploma -
Bolekhiv City High School
Associate of Arts - English Philology
University of Information Technology&Management
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