Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Marina Karaj

Marina Karaj

Construction Worker
Heilbronn

Summary

I have knowledge of English,Spanish,Italian language and a basic German vocabulary.

Friendly and communicative.

I learn things fast and I have a very critical eye for everything.

Overview

7
7
years of professional experience
5
5
Languages

Work History

Construction Worker

Iso Therm GmbH
Heilbronn
01.2024 - Current
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Cleaned and maintained tools, equipment and worksites.

Waitress

Fuchs Bar
Hamburg
10.2023 - 01.2024
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Receptionist

Grand Hotel & Spa
Tirana,Albania
03.2022 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Sale Agent

Global Age Solution
Albania
07.2017 - 03.2022
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
  • Organized relevant documentation for each client interaction, ensuring a thorough understanding of client needs and facilitating seamless handoffs between team members.
  • Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.

Education

Bachelor - Teacher Education

Faculty of History And Philology
Tirane,Albania
07.2020

Skills

Team-oriented and dependable

Timeline

Construction Worker

Iso Therm GmbH
01.2024 - Current

Waitress

Fuchs Bar
10.2023 - 01.2024

Receptionist

Grand Hotel & Spa
03.2022 - 07.2022

Sale Agent

Global Age Solution
07.2017 - 03.2022

Bachelor - Teacher Education

Faculty of History And Philology

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Marina KarajConstruction Worker