Hi, I’m
Mario Agha
Chef De Partie
Summary
keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
26
years of professional experience
Work History
Radisson Blu Hamburg
Chef De Partie
04.2022 - Current
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Streamlined kitchen operations by implementing effective standard operating procedures that increased overall productivity and consistency in dish preparation.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Modernized work processes to reduce guest wait times and boost daily output.
- Participated in food tastings and taste tests.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Utilized culinary techniques to create visually appealing dishes.
Sofia Hotel Bulgaria, Sofia
Chef De Partie
02.2014 - 08.2024
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Streamlined kitchen operations by implementing effective standard operating procedures that increased overall productivity and consistency in dish preparation.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Maintained well-organized mise en place to keep work consistent.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Achieved cost savings by negotiating better pricing with vendors for key ingredients without compromising on quality.
- Sliced fruit and vegetables for salads, entrees and desserts and stored in crisper.
- Rotated stock to use items before expiration date.
- Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
- Monitored food production to verify quality and consistency.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality products for optimal menu offerings.
- Developed and cooked memorable dishes that brought new customers into establishment.
Hungrig Asian Food Germany Hamburg
Chef De Partie
01.2021 - 03.2022
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Cooked memorable dishes that brought new customers into establishment.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
Tandoori Restaurant Germany Hamburg, Nordetstett
Chef Assistant
08.2017 - 05.2020
Job overview
- Verified food temperatures and quality ahead of service to maintain standards.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Contributed to cost-saving initiatives by suggesting alternative ingredients or suppliers without compromising quality or taste.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Monitored food temperature, discarding items not stored correctly.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Afamia Hotel ResortLatakia, Syria
Receptionist
12.2009 - 01.2012
Job overview
- Assisted with onboarding new clients and securing paperwork completion.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Maintained confidentiality of information regarding clients and company.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected Type payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
Federal Foods Ld.UAE, Duba
Sales Executive (Marketing)
09.2005 - 05.2010
Job overview
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Expanded market share with strategic territory planning and targeted prospecting.
Hiltonia Beach Abu.Dhabi UAE
Bartender
03.1998 - 11.2008
Job overview
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Built relationships with vendors to manage orders and negotiate costs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Holiday Inn Middlesbrough, UK
Chef
06.2003 - 01.2005
Job overview
- Assisted with menu development and planning.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Collaborated with staff members to create meals for large banquets.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Set up and broke down kitchen for service.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Sasary Restaurant Middlesbrough, UK
Restaurant Waiter
09.1999 - 11.2002
Job overview
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Education
Oriental Hotel InstituteSyria, Damascus
1996
Al Zuhoor Abu.Dhabi UAE
Baccalaureate
1995
Skills
Analytical Skills
Staff Scheduling
Sanitation Guidelines
Grain cookery
Performance Improvement
Catering background
Garnishing Techniques
Rice cookery
Food Production
Organizational Skills
Cleaning and sanitation
Timeline
Chef De Partie
Radisson Blu
04.2022 - Current
Chef De Partie
Hungrig Asian Food
01.2021 - 03.2022
Chef Assistant
Tandoori Restaurant
08.2017 - 05.2020
Chef De Partie
Sofia Hotel
02.2014 - 08.2024
Receptionist
Afamia Hotel Resort
12.2009 - 01.2012
Sales Executive (Marketing)
Federal Foods Ld.
09.2005 - 05.2010
Chef
Holiday Inn
06.2003 - 01.2005
Restaurant Waiter
Sasary Restaurant
09.1999 - 11.2002
Bartender
Hiltonia Beach
03.1998 - 11.2008
Oriental Hotel Institute
Al Zuhoor
Baccalaureate