Hi, I’m
Mario Agha
Chef De Partie
Summary
keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
Overview
26
years of professional experience
Work History
Radisson Blu Hamburg
Chef De Partie
04.2022 - Current
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Streamlined kitchen operations by implementing effective standard operating procedures that increased overall productivity and consistency in dish preparation.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Modernized work processes to reduce guest wait times and boost daily output.
- Participated in food tastings and taste tests.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Utilized culinary techniques to create visually appealing dishes.
Sofia Hotel Bulgaria, Sofia
Chef De Partie
02.2014 - 08.2024
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Streamlined kitchen operations by implementing effective standard operating procedures that increased overall productivity and consistency in dish preparation.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Maintained well-organized mise en place to keep work consistent.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Achieved cost savings by negotiating better pricing with vendors for key ingredients without compromising on quality.
- Sliced fruit and vegetables for salads, entrees and desserts and stored in crisper.
- Rotated stock to use items before expiration date.
- Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
- Monitored food production to verify quality and consistency.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality products for optimal menu offerings.
- Developed and cooked memorable dishes that brought new customers into establishment.
Hungrig Asian Food Germany Hamburg
Chef De Partie
01.2021 - 03.2022
Job overview
- Complied with portion and serving sizes as per restaurant standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Developed close relationships with suppliers to source best ingredients.
- Cooked memorable dishes that brought new customers into establishment.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
Tandoori Restaurant Germany Hamburg, Nordetstett
Chef Assistant
08.2017 - 05.2020
Job overview
- Verified food temperatures and quality ahead of service to maintain standards.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Contributed to cost-saving initiatives by suggesting alternative ingredients or suppliers without compromising quality or taste.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Monitored food temperature, discarding items not stored correctly.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Afamia Hotel ResortLatakia, Syria
Receptionist
12.2009 - 01.2012
Job overview
- Assisted with onboarding new clients and securing paperwork completion.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Maintained confidentiality of information regarding clients and company.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected Type payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
Federal Foods Ld.UAE, Duba
Sales Executive (Marketing)
09.2005 - 05.2010
Job overview
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Expanded market share with strategic territory planning and targeted prospecting.
Hiltonia Beach Abu.Dhabi UAE
Bartender
03.1998 - 11.2008
Job overview
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Built relationships with vendors to manage orders and negotiate costs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Holiday Inn Middlesbrough, UK
Chef
06.2003 - 01.2005
Job overview
- Assisted with menu development and planning.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Collaborated with staff members to create meals for large banquets.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Set up and broke down kitchen for service.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Sasary Restaurant Middlesbrough, UK
Restaurant Waiter
09.1999 - 11.2002
Job overview
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Education
Oriental Hotel InstituteSyria, Damascus
1996
Al Zuhoor Abu.Dhabi UAE
Baccalaureate
1995
Skills
Analytical Skills
Timeline
Chef De Partie
Radisson Blu
04.2022 - Current
Chef De Partie
Hungrig Asian Food
01.2021 - 03.2022
Chef Assistant
Tandoori Restaurant
08.2017 - 05.2020
Chef De Partie
Sofia Hotel
02.2014 - 08.2024
Receptionist
Afamia Hotel Resort
12.2009 - 01.2012
Sales Executive (Marketing)
Federal Foods Ld.
09.2005 - 05.2010
Chef
Holiday Inn
06.2003 - 01.2005
Restaurant Waiter
Sasary Restaurant
09.1999 - 11.2002
Bartender
Hiltonia Beach
03.1998 - 11.2008
Oriental Hotel Institute
Al Zuhoor
Baccalaureate
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