Mark Curl
Newark
Summary
Versatile, hands-on professional with a proven track record of operational leadership and physical execution across demanding retail, logistics, and fulfillment environments. A dedicated and industrious worker who thrives in fast-paced, high-stakes settings, bringing a practical, problem-solving approach to every challenge. Demonstrated expertise in supervising fast-moving ramp operations, and performing technical, hands-on troubleshooting. Known for a strong work ethic, reliability, and the ability to seamlessly bridge the gap between physical labor and operational oversight.
Overview
9
9
years of professional experience
Work History
Amnesty Floor Monitor
Amazon
Wilmington
11.2022 - Current
- Maintained cleanliness and organization throughout facility to enhance operational efficiency.
- Conducted routine inspections of systems and equipment to ensure optimal performance.
- Ensured adherence to safety protocols during maintenance tasks to mitigate risks.
- Responded swiftly to emergency repair requests, minimizing downtime.
- Implemented troubleshooting techniques to efficiently resolve equipment issues.
- Upheld preventive maintenance practices and equipment guidelines to reduce failures.
- Performed routine maintenance by inspecting drives, motors, and belts for wear.
- Followed lockout/tagout (LOTO) procedures and safety standards during all maintenance activities.
Air Ramp Supervisor
United Parcel Service, UPS
Philadelphia
03.2020 - 11.2022
- Trained new employees on safety protocols and efficient handling procedures.
- Supervised daily ramp operations to ensure timely aircraft loading and unloading.
- Monitored equipment performance to maintain operational efficiency and safety standards.
- Collaborated with teams to resolve issues affecting cargo movement and service quality.
- Evaluated employee performance, delivering constructive feedback and guidance.
- Conducted regular inspections of ramp areas to ensure compliance with safety regulations.
- Oversaw and managed loading, unloading, and security of aircraft cargo.
- Ensured compliance with all federal aviation regulations, policies, and procedures.
- Kept team working efficiently and in compliance with airline, facility and safety policies.
- Inspected aircraft equipment prior to use to ensure it was in good working order.
- Verified accuracy of cargo manifests to ensure correct freight delivery.
- Investigated any discrepancies or issues related to cargo handling operations.
- Maintained accurate records of employee attendance and timekeeping data.
- Operated conveyor belts, K-loader, belt loader and aircraft tugs daily.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Adhered to strict timelines for the turnaround of flights.
- Worked in various weather conditions to ensure continuous airport operations.
Assistant Store Manager
Dollar General
New Castle
12.2017 - 05.2020
- Managed inventory and restocked merchandise to maintain optimal product availability.
- Managed cash register operations and handled financial transactions accurately.
- Trained new employees on store policies and procedures to ensure compliance and effective service.
- Supported daily store operations to ensure smooth functioning and customer satisfaction.
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Communicated effectively with vendors to maintain stock levels and quality products.
- Ensured compliance with safety standards and cleanliness throughout the store.
Education
High School Diploma -
James H Groves
New Castle, DE06-2019
Skills
- Emergency response
- Safety compliance
- Customer service
- Flooring installation
- Plumbing
- Drywall repair
- Snow clearing
- Equipment maintenance
- Power and hand tool use
- Inventory management
- Supply and parts ordering
- Work order management
- Time management
- Training and development
- Troubleshooting techniques
Timeline
Amnesty Floor Monitor
Amazon
11.2022 - Current
Air Ramp Supervisor
United Parcel Service, UPS
03.2020 - 11.2022
Assistant Store Manager
Dollar General
12.2017 - 05.2020
High School Diploma -
James H Groves