Mark J Ashburner
Ickenham,UK
Summary
Accomplished professional with expertise in leadership, strategy, and sales. Proficient in contract negotiation, risk management, and data analytics, with a strong focus on compliance within the automotive industry. Proven success in business development and customer relationship management, driving growth initiatives while maintaining budget control and corporate governance.
Overview
24
24
years of professional experience
3
3
years of post-secondary education
Work history
Director
Bosch Automotive Solutions Solution Ltd.
Denham, Buckinghamshire
07.2025 - Current
- Led development and execution of strategic initiatives to enhance organisational performance.
- Oversaw cross-functional teams to drive collaboration and achieve project objectives.
- Championed process improvements that streamlined operations and increased efficiency.
- Collaborated with senior management to establish long-term business goals and strategies.
- Managed budgets and resource allocation to optimise operational effectiveness.
Global Customer Team Leader OES JLR (TP2)
Robert Bosch GmbH / Mobility Aftermarket (MA)
01.2017 - 11.2025
- GCT responsibility with Full and Partial Target (only) and Disciplinary Management of 24 Associates located in GB, Germany and China responsible for OES Aftermarket and OEM Spark Plug Acquisition with JLR Global OES and OEM organisations. Developing and implementing a Global Strategy to achieve growth through Acquisitions and Profitability through Price Management, as well as the co-ordination of customer facing activities in NAFTA and BRIC regions, and the Post Merger Integration of Automotive Steering’s and Automotive Service Solutions OES business with
- Main Achievements
- 2017 installing regular JLR Customer Strategy Meetings at Senior Management (CEO-2 & -3) level producing RFI’s & RFQ’s for 6 x Fast Moving Trade Good Product Categories.
- 2017 securing Remanufacturing acquisition of Diesel Injectors (CRI) and Infotainment (CM).
- 2019 CAGR since 2014 of 22.3% on UK based Customers, mainly driven by JLR and Cummins.
- 2021 securing 3 Year Pricing Contract with JLR generating €1.2M in 2022 & further €1M until 2024.
- 2022 achieving a Price Change Rate of +12.8% with JLR / +7.4% across the UK region.
Regional Customer Team Leader OES GB (SL1)
Robert Bosch GmbH / Automotive Aftermarket (AA)
01.2014 - 12.2016
- RCT / Head of GB Original Equipment Services Department with Line Management of 9 Associates (4 x Target & Disciplinary and 5 x Disciplinary (only)), leading a multi-functional team responsible for Sales, Business Development, Logistics (SLC-EU), as well as Quality and Account Receivables for OES Aftermarket (Newman, Reman, 2nd Spec.) and Original Equipment Sales to Passenger Car, Tier 2, Off-Highway and Non-Automotive (CFH) OEM’s with their Regional HQ’s and Manufacturing based in the UK. Driving Acquisitions in new fields including Infrastructure Parking Sensor (formerly), Natural Gas Generators and H2 Internal Combustion Engines. Cost Centre Manager including all Expenditure Approval and Business Planning for Domestics Costs and Head-Count. Leading AA’s OES Brexit Compliance, Sales Excellence Enabler Operational Management, and Hydrogen Spark Plug Acquisition Strategy.
- Main Achievements
- 2014 Winning the Bosch Top 100 Sales Excellence award for Performance in EMEA.
- 2014 Restructuring the department, transferring Belgium based customers and assigned Headcount from RBGB to RBBN, refocussing the team on JLR and UK Customers, including 2 x Redundancies.
- 2015 AS15 achieving an average 87 points, a 17 point improvement to the PY team score and an 18 point higher score than the RO / GB average in 2013. AS17 further average 1 point improvement.
- 2015 Winning Cummins’ Most Improved Supplier award for sustained KPI achievement in EMEA.
OES Senior Key Account Manager / Deputy RKAM (SL1)
Robert Bosch GMBH / Automotive Aftermarket (AA)
01.2009 - 12.2013
- Account Manager Responsibilities for Toyota Motors Europe and Denso in Europe (UK, BE, FR, CZ, TR). Global Pricing Strategy for Braking Foundation and Actuation OES Aftermarket (EU, JP, SA, BR, US). Deputy to AA/SOE-GB Director (SL2) supporting recruitment, reporting & substituting during AA Divisional, RBGB GLS and JLR OE MBM meetings. Sales Supervision for 2 Key Account Managers responsible for Monthly Sales Team meeting, STP & GM4 Result Reporting, Account Receivable Performance, Cockpit Charts and Action Planning to achieve BP. Building and Reviewing on a quarterly basis of (‘RAUP’) annual business plans for several European accounts considering various Business-Units and Product Groups, including STP, PCR and Volumes. Champion for internal Transfer Pricing between Global RO’s (‘Sales Houses’) and the AA GmbH. Member of AA/SO’s ‘Expert Program’ for Negotiation Management with C/MSS and AA’s Reman Academy.
- Main Achievements
- 2009 Leadership of Multi-Departmental AA Task Force sponsored by AA/EC improve Customer KPI’s and fulfil Requirements significantly improving Customer Satisfaction & Relationship.
- 2009 STP growth peaking at €33.9M with 25% GM4 (prior to carve-out of the former CB division).
- 2009 Winning the AA divisional VB (‘Very Best’) Award for Performance in Europe.
- 2010 & 2011 consecutively winning TME’s Certificates of Achievement (Bronze Award) for Supply
- 2012 & 2013 consecutively winning TME’s Supplier Award for Achievement (Silver Medal) in Supply.
- 2009 – 2013 leading the implementation of consistent and profitable (>30% GM4) Global Pricing of Actuation and Foundation Service Sets for the Corolla / Auris Platform (EU, JP, SA, BR, US regions).
OES Key Account Manager
Robert Bosch GMBH / Automotive Aftermarket (AA)
07.2005 - 12.2008
- Responsible for Pricing Strategy, Profitability and Business Planning of all product ranges within Major European Accounts, including Nissan, Honda, Denso, Subaru, Cummins, Perkins, Bentley, LDV. Formulating, Executing and Maximising business development strategies via Customer-Acquisition-Projects and Trade-Marketing-Activities of commodities product groups. Achieving product portfolio set-up and ramp-up for new vehicle releases and the ongoing development of service parts for existing vehicles. Ensuring Customer Satisfaction by providing day to day technical, logistical and financial support. Ensuring Customer Satisfaction by networking within the value-chain (both internal / Bosch and external / Client). Resolution of Quality related topics with the implementation of countermeasures where necessary. Payment Control by monitoring status against negotiated terms and enforcement of overdue debt recovery. Managing and Building Customer Relationships to ensure inclusion within Sourcing Activities, Man-Mapping to ensure Influencers and Decision Makers are identified, Man-Matching to ensure successful Escalations can be made when / if required both Internally and Externally to achieve predefined targets. Securing Customer Approvals for Engineering and Process Change Requests.
- Main Achievements
- Negotiating Service Sets concepts to maximise Value-Add support and successfully support vehicle launches including Nissan’s Quashqai, Honda’s CRV, Bentley’s Continental & LDV’s Maxus models.
- 2005 Revision of MG Rover OES Account after the OEM’s bankruptcy to minimise efforts / costs and the implement revised pricing structures resulting in a 200% price change.
- Successful implementation of cost saving measures including stock reduction, consolidation of product portfolio and adjustment of Inco-term and Payments terms improving Profitability.
- Recovery of overdue debt on the Toyota account from 55% of open turnover in 2007 to 5% in 2008, and recovery of overdue debt on the Cummins account from 50% to 0% in 2006.
- 2008 successful negotiation of a +7.5% price increase for a Stocking Service of VP30 Pumps with Perkins to cover the production relocation, whilst in OE the same service was provided Free-Of-Charge.
Planning Analyst
Robert Bosch Great Britain / Original Equipment (RBGB)
03.2002 - 06.2005
- Responsible for analysis of client production orders to support medium and Long-term Business Planning, determine Variations to planning and Liability for contractual issues such as special transport, obsolete material costs and poor supplier performance ratings. Ensuring Customer Satisfaction via the operational co-ordination of the worldwide Bosch Automotive Technology Organisation and UK customers including Toyota, Denso, Bentley and Vauxhall. Controlling EDI process to support Production, Accounting and Sales departments with client activities, new system developments, minimise EDI rejections and to ensure successful changes within the supply chain. Design of the Corporate Information Security and Civil Personal Data Concept for UK OE Organisation.
- Main Achievements
- Supporting Sales and Engineering Teams with successful acquisition projects by fulfilling and exceeding client’s expectations of sampling, ramp-up, and packaging activities on production launches of new vehicles and face-lifts including Toyota’s 2004 Corolla and 2005 Avensis, Vauxhall’s 2004 Astra and Bentley’s 2005 GT Continental.
- Avoidance of obsolete stock by the continuous review and analysis of medium range forecasting against milestones of products lifecycle.
- Successful debt recovery by the submission and negotiation of liability and compensation claims at the end-of-production life vehicles.
- 2005 Successfully passing an ISP Audit conducted by the DS divisional with a greater than satisfactory grading.
Accounts Receivables Co-ordinator
Robert Bosch Limited (RBGB)
09.2001 - 02.2002
- During this short assignment I gained was responsible for the processing of invoices, initiating payment reminders, processing payments, crediting accounts and the processing of credit and debit notes. I gained experience of Bosch’s PMRS and SAP accounting software.
Education
Bachelor (Honours) Degree - Specialist Business and Marketing
University of Portsmouth
01.1998 - 01.2001
Skills
- # Leadership / Line Management / Mentoring / Team Building / Cost Centre Management
- # Strategy / Business Planning / Competitor Analysis / Customer Relationship Management
- # Sales / Negotiation / Account Management / Acquisition / Pricing Models / Business Development / Contract Negotiation
- # Aftermarket / Automotive Products / Remanufacturing / Alternative Specification / Original Equipment
- # Operations / Logistics / Quality Receivables
- # Assertiveness / Structure / Communication / Persuasion / Creativity / Collaboration
- # Compliance & Business Ethnics
- # Cardio Pulmonary Resuscitation
- Contract negotiation techniques
- In-Depth industry knowledge
- Growth initiatives
- Risk management proficiency
- Knowledge of erp systems
- Corporate governance understanding
- Data analytics and interpretation
- Crisis management expertise
- Performance metrics tracking
- Budget control aptitude
- Employee management
Timeline
Director
Bosch Automotive Solutions Solution Ltd.
07.2025 - Current
Global Customer Team Leader OES JLR (TP2)
Robert Bosch GmbH / Mobility Aftermarket (MA)
01.2017 - 11.2025
Regional Customer Team Leader OES GB (SL1)
Robert Bosch GmbH / Automotive Aftermarket (AA)
01.2014 - 12.2016
OES Senior Key Account Manager / Deputy RKAM (SL1)
Robert Bosch GMBH / Automotive Aftermarket (AA)
01.2009 - 12.2013
OES Key Account Manager
Robert Bosch GMBH / Automotive Aftermarket (AA)
07.2005 - 12.2008
Planning Analyst
Robert Bosch Great Britain / Original Equipment (RBGB)
03.2002 - 06.2005
Accounts Receivables Co-ordinator
Robert Bosch Limited (RBGB)
09.2001 - 02.2002
Bachelor (Honours) Degree - Specialist Business and Marketing
University of Portsmouth
01.1998 - 01.2001