Ocean Export Specialist
Celanese
Wilmington
02.2025 - 03.2025
- Coordinated with freight forwarders for timely shipment of goods.
- Identified new business opportunities by researching global trade trends.
- Prepared reports on export activities, including costs and revenue generated.
- Developed standard operating procedures for exporting goods from the company's warehouse.
- Ensured that all shipments comply with applicable government regulations.
- Analyzed data related to cost, competitors, pricing, sales volume.
- Maintained records of all shipments and transactions related to exports.
- Resolved customer complaints regarding export services and products.
- Assisted in the preparation of export documents, such as commercial invoices and packing lists.
- Tracked progress of shipments throughout their journey from origin to destination point.
- Monitored changes in foreign markets to identify potential opportunities for exports.
- Provided advice on customs clearance procedures and documentation requirements.
- Advised clients on proper labeling and packaging requirements for exported items.
- Collaborated with colleagues in other departments to ensure smooth operations.
- Reviewed purchase orders received from foreign buyers for accuracy and completeness.
- Checked physical shipments against computer database and physical documentation.
- Monitored handling of dangerous goods to keep operations in line with standards.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Supervised international air and ocean shipments for wide range of customers, quickly identifying issues for immediate resolution.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Prepared, checked, and filed documentation with department.
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
- Monitored shipments and obtained clearance from customs and other agencies.
