Marlous Henriette Maass
Paderborn
Summary
Experienced Global Sales Manager with a demonstrated history of working in the fashion industry. I am a transformative and dependable leader at the center of a triumphant team, directing the ebb and flow of the game, generating chances and relentlessly shaping the outcome.
Overview
23
23
years of professional experience
Work History
Regional Commercial Leader North Europe
Avery Dennison Central Europe GmbH
03.2020 - Current
- Regional budget responsibility 130 mio USD
- Collaborating across countries and division in a corporate company
- Organized and prioritized workflow using daily planner.
- Resolved issues ethically and with minimal conflict.
- Performed regular and promotional price change activities.
- Communicated with team members on job functions, responsibilities and financial goals.
- Built relationships with customers globally regionally and locally to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Interacted well with customers to build connections and nurture relationships.
- Coordinated full sales operations within assigned region.
- Managed sales team of 10 employees.
- Hired, trained and built high-performing team of sales representatives.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Sales Director North Europe
Checkpoint Systems GmbH, CCL Industries Inc.
01.2018 - 02.2020
- Team lead of 7 global customer specialist
- Team lead of 3 key account manager
- Developing sales strategies short, mid long term to manage budget of 24 mio USD
- Annual budget planning and quarterly forecasting
- Vendor management globally
- Joining strategic customer meetings
- Reporting into VP & GM EMEA
Sales Director D-A-CH
Checkpoint Systems GmbH, CCL Industries Inc.
07.2016 - 07.2017
- Team lead 4 sales manager
- Developing and validating sales strategies for D-A-CH market
- Annual budget planning
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Vendor Management
- Exceeded sales goals through effective time management and resource allocations.
- Executed strategic plans for growth and new acquisitions.
Global Account Director
Avery Dennison Central Europe GmbH
11.2015 - 06.2016
- Defined, communicated and implemented holistic commercial strategy for increased revenue and gross margin for 1 global account
- Forecasted and predicted future customer opportunities and anticipated next RFP.
- Built long-term customer relationships with business leaders and contacts.
- Developed forecast and yearly budgets for accounts with focus on maximizing profitability.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Segment Manager Premium Brands
Avery Dennison Central Europe GmbH
06.2014 - 10.2015
- Team lead of 6 account managers
- Setting strategy to unlock the premium segment with the right product portfolio
- Annual budget planning and quarterly forecasting
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Strategic Global Key Account Manager
Avery Dennison Central Europe GmbH
06.2010 - 05.2014
- Strategic customer and account management
- Annual budget planning
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Built relationships with customers and community to promote long term business growth.
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Created sales forecasts to target daily, monthly and yearly objectives.
Export Director
Knopf Schäfer GmbH
03.2003 - 05.2010
- Focus on growing market shares in France, Scandinavia, England, Russia and China
- International customer management
- Participating on international trade shows
- Searching and hiring for international agencies
- Team lead of 6 customer service headcounts
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Customer Servive Export
Gerry Weber Lifestyle Fashion GmbH
01.2001 - 12.2002
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- International customer service
- Order entry
- Participation on trade shows
- Cross collaboration with design team and global sales teams / agencies
Education
No Degree - Build Your On Brand
Signature Select
London07.2023
No Degree - Manager Accelerator Programs
Harvard Online
Online2023
No Degree - Negotiation
The Maker Group
Online09.2021
No Degree - Strategi & Conceptional Selling, Negotiation Succe
Miller Heiman Sales Perforamnce Company
At Company07.2011
Manager Textile BTE - Business Management
Academy of Fashion Business Management
Nagold07.2001
Official Industrial Clerk - Industrial Business Administration
Industrial Clerk
Kassel07.1999
Skills
- Strategic Decision-Making
- Outreach Initiatives
- Team Growth
- Detailed Business Plans
- Corrective Actions
- Commercial Planning
- Market Identification
- Talent Recruiting
- Strategic Goals
- Onboarding and Coaching
- SWOT Analysis
- Customer Engagement Strategies
- Budget Planning
- Growth Projections
- Budgeting and Cost Control
- Customer Relationship Management
Languages
German
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Dutch
Elementary (A2)
Italian
Beginner (A1)
Timeline
Regional Commercial Leader North Europe
Avery Dennison Central Europe GmbH
03.2020 - Current
Sales Director North Europe
Checkpoint Systems GmbH, CCL Industries Inc.
01.2018 - 02.2020
Sales Director D-A-CH
Checkpoint Systems GmbH, CCL Industries Inc.
07.2016 - 07.2017
Global Account Director
Avery Dennison Central Europe GmbH
11.2015 - 06.2016
Segment Manager Premium Brands
Avery Dennison Central Europe GmbH
06.2014 - 10.2015
Strategic Global Key Account Manager
Avery Dennison Central Europe GmbH
06.2010 - 05.2014
Export Director
Knopf Schäfer GmbH
03.2003 - 05.2010
Customer Servive Export
Gerry Weber Lifestyle Fashion GmbH
01.2001 - 12.2002
No Degree - Build Your On Brand
Signature Select
No Degree - Manager Accelerator Programs
Harvard Online
No Degree - Negotiation
The Maker Group
No Degree - Strategi & Conceptional Selling, Negotiation Succe
Miller Heiman Sales Perforamnce Company
Manager Textile BTE - Business Management
Academy of Fashion Business Management
Official Industrial Clerk - Industrial Business Administration
Industrial Clerk
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