Martina Chironna
QA & Product Safety Manager
Hamburg
Summary
Dynamic and results-driven professional with a solid foundation in quality assurance, team leadership, and customer relationship management within the food and pharma industries. Proven ability to bridge the gap between technical excellence and customer needs, delivering value-added solutions that improve product quality, ensure compliance, and boost client satisfaction. Adept at working in cross-functional environments, leading projects, and supporting sales teams with actionable technical insights. Ready to leverage strong communication skills, analytical thinking, and a customer-first mindset to drive sales growth and build lasting partnerships.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Quality Assurance & Product Safety Manager
Sensient Technologies Corporation
03.2025 - Current
- Resolved customer complaints by implementing root cause investigations and corrective actions, reducing resolution time by 30%.
- Acted as primary point of contact for key clients and external auditors, presenting quality performance data and driving continuous improvement initiatives.
- Spearheaded cross-functional collaborations to equip sales teams with technical insights, enhancing client engagement and solution accuracy.
- Led global cross-functional initiatives to improve product safety, ensure regulatory compliance, and increase customer satisfaction.
- Developed a high-performing team through personalized coaching and skill-building, resulting in increased ownership and stronger individual performance.
QA Team Leader
Sensient Technologies Corporation
08.2024 - 02.2025
- Led QA team by setting performance goals, tracking progress, and delivering continuous coaching and feedback to drive excellence and accountability.
- Served as the central QA contact, coordinating internal and external resources to meet timelines and compliance requirements.
- Collaborated with cross-functional departments to align on shared objectives, optimize project delivery, and support commercial goals with technical accuracy.
- Supported talent acquisition and team development, contributing to the recruitment and onboarding of high-performing team members.
- Defined QA project milestones and ensured timely execution through effective task management and resource planning.
Quality Assurance Specialist
Sensient Technologies Corporation
07.2023 - 07.2024
- Managed customer complaints, performed root cause analysis, and established corrective actions with measurable improvement.
- Conducted internal and third-party audits, ensuring full compliance with GFSI, HACCP, and EU food safety regulations.
- Collaborated with suppliers and internal departments to ensure continuous improvement in product quality and customer satisfaction.
Quality Assurance Specialist
Casa del Caffè Vergnano S.p.A.
09.2022 - 06.2023
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Conducted internal and third-party audits, ensuring full compliance with GFSI, HACCP, and EU food safety regulations.
Trainee
MantiSpectra B.V.
02.2022 - 05.2022
- Analyzed extra virgin olive oil's profile using Matlab software
- Developed a prediction's model to detect adulteration of the extra virgin' olive oil with sunflower oil trough the use of a spectral sensor based on Near Infrared Spectrophotometry
Education
Master of Science - Food Science and Technology
University of Bologna
05.2020 - 07.2022
Bachelor of Science - Food Science
University of Turin
05.2017 - 09.2020
Skills
- Responsive to new challenges
- Effective communication
- Problem-solving skills
- Cross-Functional Team Leadership
- Goal-Oriented Thinking
- Goal Setting & KPI Tracking
- Root Cause Analysis
- Talent Development & Coaching
- Salesforce
- HACCP, GFSI
Disclaimer
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Timeline
Quality Assurance & Product Safety Manager
Sensient Technologies Corporation
03.2025 - Current
QA Team Leader
Sensient Technologies Corporation
08.2024 - 02.2025
Quality Assurance Specialist
Sensient Technologies Corporation
07.2023 - 07.2024
Quality Assurance Specialist
Casa del Caffè Vergnano S.p.A.
09.2022 - 06.2023
Trainee
MantiSpectra B.V.
02.2022 - 05.2022
Master of Science - Food Science and Technology
University of Bologna
05.2020 - 07.2022
Bachelor of Science - Food Science
University of Turin
05.2017 - 09.2020
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