MARTINUS JOHANNES; Called Martijn KOSTER
Schwarzenbek
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
22
22
years of professional experience
Work History
Global BU Leader ENT (General Manager)
Olympus Corporation Of The Americas
04.2024 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on [Product or Service] and assigned duties.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Business Unit Leader ENT (Department Manager)
Olympus Europa SE & Co. KG
09.2020 - 03.2024
- Facilitated change management processes during organizational restructuring or mergers/acquisitions for seamless integration of new staff members.
- Overcame challenging barriers in the marketplace by adapting strategies based on industry trends or shifting client preferences.
- Implemented data-driven decision-making practices to guide business strategy and direction.
- Directed talent management efforts including recruiting, training, mentoring, and developing high-performing teams.
Business United Leader ENT EMEA (section Manager)
Olympus Europa SE & Co. KG
09.2012 - 08.2020
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on ENT product portfolio and assigned duties to Marketing team and sales organizations across EMEA.
- Oversaw day-to-day activities of 5 direct employees in Marketing and 8 sales divisions across EMEA (leading up to 65 FTE), fostering inspiring atmosphere to optimize employee experiences.
- Assisted with new hire processing and existing training programs.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Marketing Manager
Gyrus-ACMI / Olympus (after One Year)
09.2007 - 08.2012
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Responsible for introducing the Olympus ENT portfolio in the US sales force of Gyrus, with strong consecutive growth year upon year (6M to 25M$)
- Voted Marketeer of the year 3 times in a row
Sales Manager
Gyrus
09.2005 - 08.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Representative
Entermed
09.2003 - 08.2005
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Head of Inside Sales
Entermed
09.2002 - 08.2003
- Spearheaded process improvements for more efficient lead qualification, distribution, and follow-up procedures.
- Championed change management initiatives aimed at integrating new tools or methodologies into existing workflows seamlessly.
- Collaborated with the sales team to develop targeted communications and activities to our customers.
- On top also functioned as Product manager for Entermed to support not just customers, but also the sales team.
- Joined congresses and several field activities
Inside Sales Representative
Entermed
12.2001 - 07.2002
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Bachelor of Science - Molecular Biology
University Utrecht
UtrechtHigh School Diploma -
Gymnasium: Emmaus College Rotterdam
Rotterdam07.1993
Skills
- Motivating Teams
- Influencing Others
- Continuous improvements
- Coaching abilities
Big Fantasy and SF books fan (and movies), Gardening, walking dog, travelling, foodie
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Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Dutch
Bilingual or Proficient (C2)
Timeline
Global BU Leader ENT (General Manager)
Olympus Corporation Of The Americas
04.2024 - Current
Business Unit Leader ENT (Department Manager)
Olympus Europa SE & Co. KG
09.2020 - 03.2024
Business United Leader ENT EMEA (section Manager)
Olympus Europa SE & Co. KG
09.2012 - 08.2020
Marketing Manager
Gyrus-ACMI / Olympus (after One Year)
09.2007 - 08.2012
Sales Manager
Gyrus
09.2005 - 08.2007
Sales Representative
Entermed
09.2003 - 08.2005
Head of Inside Sales
Entermed
09.2002 - 08.2003
Inside Sales Representative
Entermed
12.2001 - 07.2002
Bachelor of Science - Molecular Biology
University Utrecht
High School Diploma -
Gymnasium: Emmaus College Rotterdam
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