Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Marvellous Abanum

Bratislava

Summary

Experienced with diagnosing and resolving technical issues efficiently. Utilizes strong communication skills to explain complex information clearly to customers. Track record of maintaining high levels of customer satisfaction through effective problem-solving and support. An experiences sales and marketing strategist

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technical Support Specialist

AT&T
05.2023 - Current
  • Assisted customers with technical knowledge and wisdom for solving related needs and problems with company products and services
  • Training support for established employees to enhance company productivity and efficiency
  • PowerPoint presentations for employees highlighting necessary key points needed for making a more proficient work output
  • Assisted junior team members with their professional growth through mentorship, coaching, and constructive feedback sessions.
  • Submitted to regular training sessions to remain up-to-date with current technologies and best practices for optimal efficiency.

Freelancer

Rahonarts Graphic Design
01.2019 - 01.2022
  • Social Media advertisements and marketing for relatable graphic designing jobs
  • Billing clients and processing payments as well as delivering finished jobs to satisfied clients
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Strengthened client relationships with consistent communication and timely project updates.

Education

BSc. - International Business with Agrarian Commodities

Slovak University of Agriculture
05.2023

Skills

  • Tech-savvy
  • Active listening
  • Customer service expert
  • Verbal and written communication
  • Analytical thinking
  • Technical support
  • Staff education and training
  • Sales and operations
  • Online sales management
  • Sales pipeline
  • Sales and promotional strategies
  • Prospecting new clients
  • Prospecting for clients
  • Marketing and sales strategies
  • Sales support
  • Sales prospecting
  • Targeted sales strategies
  • Prospecting and lead generation
  • Decision-making
  • Verbal communication
  • Value propositions
  • Sales strategy
  • Selling techniques

Languages

English

Certification

  • Professional Selling:3 Steps to High-Performance Specialization, Kennesaw State University and Coursera - [May 2025]
  • Investment Management Specialization, University of Geneva and Coursera - May 2025

Hobbies

Reading.

Continuous Learning.

Personal Development.

Timeline

Technical Support Specialist

AT&T
05.2023 - Current

Freelancer

Rahonarts Graphic Design
01.2019 - 01.2022

BSc. - International Business with Agrarian Commodities

Slovak University of Agriculture

Similar Profiles

CREATE PROFILE
Marvellous Abanum