Marvin Hanke
Greystones,Wicklow
Summary
Established Account Executive skilled at lead generation and efficiently resolving customer issues. Engaging and personable with ability to increase business opportunities through dynamic strategies, effective communication skills and dedication to customer service. Particularly strong at building relationships with customers over the long term, whether existing or net new. Consistently builds great rapport with clients and improves revenues and drives customer satisfaction.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Account Executive
Supermetrics
2022.08 - Current
- Networked and generated leads to increase new business opportunities
- Responsible for outbound business in DACH
- Sold diverse product and service portfolios to achieve revenue targets.
- Engaged stakeholders with agreed deliverables to meet client and company requirements.
- Created compelling proposals and presentations to secure new business.
- Cold-called prospective clients to build new business against KPI targets.
- Collaboration with regional marketing, partner sales and inbound and expansion reps on activities
- Hiring, mentoring and managing SDR for the region
- Full sales cycle management and strategic activities within the organization to up our product offering
- Avg deal length between 3 (SMB) to 12 (Large Enterprise) months
- Closed 125k Revenue in 2023
Account Executive/Manager
Microsoft
2022.02 - 2022.08
- Account Management in Austrian Mid-Market segment of 50+ existing and new customers, collaboration with partner team, technical specialists and external partners
- Sold diverse product and service portfolios to achieve revenue targets.
- Followed company CRM models to maintain up-to-date, accurate account information.
- Maintained relationships with key clients to maximise account revenue and loyalty.
- Retained product and service knowledge for informative, persuasive client advice.
- Evaluated account performance and highlighted opportunities to build client and company growth.
- Established growth areas within current client portfolios to increase profits.
- Led pre- and post-sales operations to provide exceptional client care throughout.
- Q3: 113% & Q4: 101%
- closed over 8m in revenue in 6 months.
Business Development Representative
Slack & Salesforce
2021.04 - 2022.02
- Large Enterprise Business Development in the DACH Market, Slack & after acquisition also forSalesforce
- Q2: 100% Q3: 155%
- Successfully onboarded two new BDRs, support of new team members on the DACH team on a weekly basis
- Liaise with Marketing on successful initiatives
- Prospecting into greenfield and existing customer accounts, target account planning with AEs.
- Researched prospective client needs to personalise pitches and proposals.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Listened to customer problems, objections and concerns.
- Used active listening and relationship-building skills to assess customer needs and build rapport
Education
PHD Researcher & Occasional Lecturer -
2018.09 - 2021.03
- Dissertation in Geopolitics
- Thesis: Brexit and the Irish Border (not completed)
/2017 - /2018
Research Assistant
Master of Arts - MA - Geopolitics & the Global Economy
2016.09 - 2017.08
Master - Political Science & Government
2016.04 - 2018.09
Bachelor of Arts (B.A.) - Political Science, English Studies
2015
Skills
- Lead generation
- Strategic selling
- Relationship management
- Account management
- Customer rapport
- Contract negotiation
- New business opportunities
- Business development
Languages
German
Native
English
Fluent
Timeline
Account Executive - Supermetrics
2022.08 - Current
Account Executive/Manager - Microsoft
2022.02 - 2022.08
Business Development Representative - Slack & Salesforce
2021.04 - 2022.02
University College Dublin - PHD Researcher & Occasional Lecturer,
2018.09 - 2021.03
University College Dublin - Master of Arts - MA, Geopolitics & the Global Economy
2016.09 - 2017.08
Osnabrueck University - Master, Political Science & Government
2016.04 - 2018.09
Bielefeld University - ,
/2017 - /2018
Bielefeld University - Bachelor of Arts (B.A.), Political Science, English Studies
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