Mary Adkins
Harrington
Summary
Knowledgeable Phlebotomist with solid background in phlebotomy procedures and patient care. Successfully performed blood draws and specimen processing, contributing to accurate lab results. Demonstrated proficiency in venipuncture and maintaining sterile environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In- Patient Phlebotomy
Beebe Healthcare
04.2024 - Current
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Phlebotomist Technician
Blood Bank of Delmarva, BBD
07.2021 - 04.2024
- Identified error veins for intravenous lines and blood draws, avoiding unnecessary pokes and ensuring the proper amount of blood was drawn from each patient by using appropriate techniques and equipment.
- Conducting interviews, obtaining medical histories and using SOP to screen donors.
- Conducted quality control checks on equipment used in specimen collection processes.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Maintained updated knowledge through continuing education and advanced training.
- Administering care with established guidelines and monitoring vital signs during phlebotomy, and providing post donation donor care.
Customer Service Associate
Wawa
05.2019 - 07.2021
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Kept work area neat, clean, and well-stocked at all times.
- Worked with cross-functional teams to achieve goals.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Certification - Phlebotomy Technician
POLYTECH Adult Education
06-2021
High School Diploma -
Dover High School
Dover, DE06-2014
Skills
- Blood Collection
- Quality Control
- Hemoglobin Testing
- Patient Care
- Sanitation and Sterilization
- Communication Abilities
- Specimen collection
- Workload management
Certification
- BSL CERTIFIED:
- CPR/AED Certification:
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association .
Timeline
In- Patient Phlebotomy
Beebe Healthcare
04.2024 - Current
Phlebotomist Technician
Blood Bank of Delmarva, BBD
07.2021 - 04.2024
Customer Service Associate
Wawa
05.2019 - 07.2021
High School Diploma -
Dover High School
- BSL CERTIFIED:
- CPR/AED Certification:
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association .
Certification - Phlebotomy Technician
POLYTECH Adult Education
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