Mary Apenutsui
BSc Accounting
Koenigswinter,NW
Summary
Dynamic professional with a proven track record at Prudential Life Insurance, excelling in sales expertise and team building. Successfully implemented training initiatives that boosted team performance and consistently achieved sales targets. Known for excellent communication and problem-solving skills, fostering strong client relationships while driving revenue growth.
Overview
10
10
years of professional experience
Work History
McDonald's Worker
McDonald's Bad Honnef Store
Bad Honnef
03.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Reported defective products or machinery to supervisor.
- Cleaned and straightened work areas to maximize productivity and safety.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Assistant Credit Manager
Innovative Micro Finance
07.2019 - 08.2023
- Optimized credit application processing times, leading to increased customer satisfaction and faster revenue recognition.
- Developed strong relationships with key clients through regular communication, fostering trust and improving long-term account management.
- Conducted periodic reviews of existing client accounts to ensure compliance with established payment terms or recommend adjustments if needed.
- Enhanced team productivity with effective training and development programs for junior staff members.
- Assisted the Credit Manager in preparing detailed reports for senior management on the performance of the department''s portfolio.
- Minimized potential losses by conducting thorough credit reviews on high-risk accounts before extending additional credit lines.
- Increased cash flow by diligently pursuing past-due receivables through targeted collection efforts.
- Assisted in developing comprehensive credit policies that aligned with company objectives while mitigating financial risks.
- Supported the implementation of new software systems, streamlining workflows and improving overall department efficiency.
- Efficiently resolved disputes by working closely with customers and negotiating mutually beneficial payment plans or settlements.
- Applied advanced analytics techniques to assess customer creditworthiness, enabling better decision-making regarding lending terms or collateral requirements.
- Maintained open lines of communication with other departments to ensure timely resolution of account discrepancies or billing errors.
- Reviewed and analyzed loan procedures.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Negotiated settlements and payment terms with customers and delivered customized payment plans.
Branch Credit Manager
Prudent Micro Finance
06.2016 - 03.2019
- Reduced delinquency rates with proactive monitoring and timely intervention strategies for at-risk clients.
- Enhanced branch profitability by optimizing the credit portfolio mix and mitigating potential risks within lending activities.
- Reviewed and approved large credit applications, exercising sound judgment in line with company policies and risk appetite.
- Wrote reports detailing branch activities.
Field Sales Officer
Prudential Life Insurance
03.2015 - 03.2016
- Implemented sales training initiatives for new team members, improving overall performance and productivity.
- Achieved monthly sales targets through effective territory management and strategic planning.
- Negotiated contracts for optimal pricing structures, ensuring profitability while maintaining customer loyalty.
- Conducted product demonstrations at client locations, highlighting features and benefits that met their unique requirements.
- Maximized revenue potential by upselling complementary products or services based on an in-depth understanding of each client''s needs.
Education
BSc Business Administration (Accounting) - Accounting
Ghana Communication And Technology University
Tesano, Accra Ghana07.2014
Skills
Problem-Solving
Decision-Making
Organization and Time Management
Self-Motivated
Multitasking Abilities
Written Communication
Critical Thinking
Timeline
McDonald's Worker
McDonald's Bad Honnef Store
03.2024 - Current
Assistant Credit Manager
Innovative Micro Finance
07.2019 - 08.2023
Branch Credit Manager
Prudent Micro Finance
06.2016 - 03.2019
Field Sales Officer
Prudential Life Insurance
03.2015 - 03.2016
BSc Business Administration (Accounting) - Accounting
Ghana Communication And Technology University