Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryam Darvishi

Toronto

Summary

High-end customer service with 5 years plus experience in the restaurant industry. Friendly and upbeat with strong organization, teamwork, and interpersonal skills. Reliable, punctual, and flexible professional with multitasking and planning abilities.

Overview

10
10
years of professional experience

Work History

Branch Manager

Evviva
09.2023 - 04.2024
  • Increased two different branches' profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Server

Ink Group (Sofia Yorkville And Amal)
07.2023 - 10.2023
  • Consistently provided prompt service to customers, focusing on maintaining high-end service standards.
  • Cultivated warm relationships with regular and new customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene and top-notch standards.

Floor Manager

The Harold
06.2018 - 05.2022
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Increased sales revenue by developing and implementing effective promotional strategies.

Floor Manager

The Butcher's House
01.2014 - 01.2015
  • Managing over 25 employees on the floor and kitchen, providing weekly scheduling.
  • Weekly inventories and purchasing materials for the kitchen and the floor.
  • Ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance.

Education

Master of Arts - Human Resources Management

Long Island University
Brooklyn, New York
01.2017

Bachelor of Arts - Industrial Management

Shahid Beheshti University
Iran, Tehran
05.2013

Skills

  • Guest Relations Management
  • High-Volume Dining
  • Fine-Dining Customer Service
  • Performance Improvement
  • Sales Techniques
  • Adaptable and Flexible

Timeline

Branch Manager

Evviva
09.2023 - 04.2024

Server

Ink Group (Sofia Yorkville And Amal)
07.2023 - 10.2023

Floor Manager

The Harold
06.2018 - 05.2022

Floor Manager

The Butcher's House
01.2014 - 01.2015

Master of Arts - Human Resources Management

Long Island University

Bachelor of Arts - Industrial Management

Shahid Beheshti University

Similar Profiles

CREATE PROFILE
Maryam Darvishi