Mary Rose Fabiosa
Pinneberg
Summary
High-performing culinary arts professional with a proven track record in creating innovative
dishes and managing kitchen operations. Expertise in food safety, sanitation, and inventory
management ensures high standards are consistently met. Demonstrated leadership skills in
team performance monitoring, delegation, and motivation drive operational success.
Committed to fostering collaboration and developing creative solutions that address culinary
challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Team Lead
The Auto Transport Company
12.2020 - 03.2022
- Coordinated closely with project managers to ensure timely completion of tasks.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Assisted in developing strategies for improving overall efficiency of the IT department.
Master Chef
Gyoza by Mega Q Mart Corporation
02.2019 - 12.2020
- Reviewed customer feedback and made necessary changes to improve service levels.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Improved performance of team members resulting in high-quality meals produced daily.
Lead Generation Specialist
Google Teledirect
08.2015 - 12.2020
- Conducted cold calls to initiate contact or follow up with prospects and qualify leads based on established criteria.
- Engaged with prospects to identify decision-makers, timelines and product, or service needs.
- Analyzed existing marketing campaigns and identified areas for improvement to optimize lead generation results.
Lead Operations Manager
Yell Media Pages
01.2012 - 08.2015
- Executed strategies to optimize workflows and boost profitability.
- Designed targeted skill enhancement programs for staff improvement.
- Supervised a team of 15+ staff in day-to-day operations, ensuring efficiency and productivity.
Education
Bachelor of Science - Information Technology
European International University
Bachelor of Science - Hotel & Restaurant Management
Lyceum of The Philippines
Associate of Arts -
Academy of Culinary ArtsCulinary Arts
PhilippinesSkills
- Qualifying and prospecting leads
- CRM management
- Complaint resolution
- Coaching
- Client communication
- Call center operations
Certification
- Six Sigma Principles Certificate by Kennesaw State University Georgia
- Google Project Management Certificate
- Teaching English as a Foreign Language (TEFL) Certified
- Certificate in Continuing Professional Development
- Cisco Certified Network Associate (CCNA) 1 - Networking Fundamentals
- Cisco Certified Network Associate (CCNA) 2 - Routers and Routing Basics
Timeline
IT Team Lead
The Auto Transport Company
12.2020 - 03.2022
Master Chef
Gyoza by Mega Q Mart Corporation
02.2019 - 12.2020
Lead Generation Specialist
Google Teledirect
08.2015 - 12.2020
Lead Operations Manager
Yell Media Pages
01.2012 - 08.2015
Bachelor of Science - Information Technology
European International University
Bachelor of Science - Hotel & Restaurant Management
Lyceum of The Philippines
Associate of Arts -
Academy of Culinary ArtsCulinary Arts
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