Mateo Hernandez
Newark
Summary
With a strong background in real estate, customer service, restaurant serving, and construction, I bring a unique blend of skills that enhance client experiences. My time in the restaurant industry sharpened my ability to multitask, work under pressure, and provide exceptional customer service, while my hands-on experience in construction gave me a solid understanding of property structures, maintenance, and quality assessment. These skills, combined with my expertise in market trends, negotiation, and communication, allow me to guide clients seamlessly through the buying and selling process with confidence and professionalism.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway
Greenville
01.2022 - Current
- Stayed up to date on local real estate market trends to provide clients with accurate insights.
- Responded promptly to client inquiries via phone, email, and in-person consultations to ensure excellent service.
- Researched and analyzed current property listings using multiple online platforms to identify the best opportunities for clients.
- Proactively generated leads through networking, cold calling, and referrals from satisfied clients.
- Conducted thorough property inspections to verify compliance with local regulations and industry standards.
- Assisted in preparing essential documents, including representation contracts, purchase agreements, closing statements, deeds, and leases.
- Engaged in community outreach programs to enhance brand visibility and attract potential clients.
- Managed administrative tasks, including preparing listing presentations, tracking sales data, and updating internal databases for efficient operations.
- Designed and executed effective marketing strategies, including digital advertising, open houses, and social media campaigns.
- Guided clients through every stage of the buying and selling process, ensuring a seamless, stress-free experience.
- Crafted compelling property descriptions and marketing materials to showcase listings effectively.
- Built strong professional relationships with appraisers, lenders, and home inspectors to streamline real estate transactions.
- Scheduled and coordinated home showings for prospective buyers, ensuring a smooth and personalized experience.
Real Estate Agent
Weichert Realtors
Newark
01.2020 - 01.2022
Real Estate Agent
Keller Williams
Newark
04.2017 - 01.2020
Contractor
NBS Construction
Wilmington
09.2014 - 05.2016
- Basic Repairs & Maintenance – Performing tasks such as drywall repair, painting, and minor fixes.
- Carpentry Skills – Measuring, cutting, and assembling wood for framing, trim work, and basic construction projects.
- Tool Handling & Material Management – Using hand and power tools effectively and organizing construction materials.
- Safety Awareness – Following proper safety protocols to prevent accidents and ensure a secure work environment.
- Teamwork & Communication – Working collaboratively with others and maintaining clear communication on-site.
- Problem-Solving & Time Management – Identifying and resolving issues while keeping projects on schedule.
- Attention to Detail – Ensuring accuracy in measurements, materials, and craftsmanship for high-quality results.
Server
Santa Fe
Wilmington
01.2015 - 12.2015
- Customer Service – Providing excellent service and ensuring a positive experience for customers.
- Multitasking – Juggling multiple tables and tasks at once without compromising service quality.
- Time Management – Managing busy shifts and meeting customer needs promptly.
- Communication – Effectively interacting with customers, coworkers, and kitchen staff.
- Problem-Solving – Handling customer complaints or issues quickly and professionally.
- Teamwork – Collaborating with other servers and staff to ensure smooth operations.
- Attention to Detail – Ensuring orders are correct and special requests are handled accurately.
Server
Bahama Breeze
Newark
04.2014 - 05.2015
Education
High School Diploma -
Alexis I Dupont
Greenville, DE06-2012
Skills
Real Estate Skills: Customer Service Skills: Construction Skills: Restaurant Service Skills:
- Market analysis and property valuation
- Negotiation and contract management
- Lead generation and client prospecting
- Marketing and property staging
- Transaction coordination and closing processes
- Knowledge of local real estate laws and regulations
- Strong communication and relationship-building
- Excellent verbal and written communication
- Problem-solving and conflict resolution
- Active listening and responsiveness to client needs
- Patience and adaptability in high-pressure situations
- Upselling and persuasive selling techniques
- Attention to detail and organization
- Basic repairs and maintenance knowledge
- Understanding of property structures and materials
- Familiarity with safety regulations and compliance
- Ability to assess property conditions for potential issues
- Hands-on experience with tools and materials management
- Multitasking and working efficiently under pressure
- Strong teamwork and collaboration with staff
- Time management and ability to handle fast-paced environments
- Customer engagement and ensuring a positive experience
- Handling cash, payments, and order accuracy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Real Estate Agent
Berkshire Hathaway
01.2022 - Current
Real Estate Agent
Weichert Realtors
01.2020 - 01.2022
Real Estate Agent
Keller Williams
04.2017 - 01.2020
Server
Santa Fe
01.2015 - 12.2015
Contractor
NBS Construction
09.2014 - 05.2016
Server
Bahama Breeze
04.2014 - 05.2015
High School Diploma -
Alexis I Dupont
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