Mateusz Latusek

User Acceptance Testing (UAT)

Conducted testing and created test documentation for SAP processes in the Warehouse Management module.
Provided post-implementation Hypercare support, troubleshooting issues, and ensuring smooth system adoption.
Delivered first-level technical support for SAP end-users, investigating and resolving issues and ensuring system efficiency.
Advised stakeholders and provided insights into SAP system functionality within the WH Management module.
Process Change Management: Processed, tested, and documented internal and external process change requests.
Analyzed and compared data and system settings to identify discrepancies and optimize performance.

Experience with managing daily tasks for Inventory & Quality (1 year) over 2 years of experience at Outbound process

Familiar with Inbound and Return processes

Advising and handling dangerous goods

New customer Implementation / UAT

Preparing variety of different written reports and documents

Participated in improvements by analyzing data and generating suggestions and providing solutions to problems

Providing trainings / Creating work instructions

Handling audits / Direct Customer contact

Implementing procedural changes

Coordinated staff, process flow to minimize work in progress

Collaborated with ASV on performance-related issues

Maintained discipline through enforcement of company policies

Assisted in training new employees

Increased staff performance and engagement via motivational leadership

Recruited, hired and trained to develop high-performing staff

Assigned work to staff, set schedules and motivated strong performance in key areas

Planned, organized and coordinated special events and celebrations