Matilda Owusuaa
Finance And Accounting
Niehofer Str 5. Berlin
Summary
Accomplished Operations Manager with expertise in team building, cost reduction, and process optimization. Dedicated to achieving cost savings while preserving product and service quality. A dependable team member devoted to creating and leading high-performing teams.
Overview
9
9
years of professional experience
Work History
Operations Manager
Golden Link Savings and Loans
09.2011 - 02.2019
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managing a company's accounts payable and receivable.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Maintains subsidiary accounts by verifying, allocating, and posting transactions.
- Facilitated smooth collaboration between departments through clear communication channels.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Communicate job expectations, monthly reconciliation of the General Ledgers (GL).
- Analyzed and reported on key performance metrics to senior management.
Debt Recovery Officer
Equinox Credit Rating and Debt Collection Limited
05.2011 - 08.2011
- Demonstrated a high level of empathy towards debtors while maintaining a firm stance on repayment terms, balancing the need for compassion with professional obligations to clients.
- Maintained detailed records of all communications and transactions, ensuring a high level of accuracy and accountability throughout the collections process.
- Enhanced company reputation for effective debt recovery through consistent, professional interactions with both debtors and creditors.
- Utilized skip tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
- Collaborated with legal teams to enforce judgments and initiate garnishments, resulting in successful debt recoveries.
Accounting Clerk
Kwamanman Rural Bank
06.2010 - 08.2010
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Input high volume of monthly invoices with consistent accuracy.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Identified and resolved internal accounting variances, promoting data accuracy.
Education
Master of Science - Corporate Financial Management
The University of Law
Berlin, Germany 04.2001 -
Bachelor of Science - Accounting
Ghana Baptist University College
Ghana 04.2001 -
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Team Leadership
Data Analysis
Business Planning
Financial Management
Certifications and Courses;
SAP FI-General Ledger and Annual Accounts with SAP S/4HANA
Financial Markets
Languages
English
German
Timeline
Operations Manager
Golden Link Savings and Loans
09.2011 - 02.2019
Debt Recovery Officer
Equinox Credit Rating and Debt Collection Limited
05.2011 - 08.2011
Accounting Clerk
Kwamanman Rural Bank
06.2010 - 08.2010
Master of Science - Corporate Financial Management
The University of Law
04.2001 -
Bachelor of Science - Accounting
Ghana Baptist University College
04.2001 -