Matthew Neider
Milton
Summary
Dynamic Automotive Sales Professional with a proven track record at Megee Motors, excelling in closing techniques and customer service. Leveraged strong negotiation skills to boost sales and foster long-term client relationships. Adapted to market trends, enhancing customer satisfaction through tailored solutions and effective follow-ups, driving repeat business and brand loyalty.
Overview
9
9
years of professional experience
Work History
Automotive Sales Professional
Megee Motors
08.2025 - Current
- Engaged customers through effective communication to understand their automotive needs.
- Assisted in vehicle demonstrations and test drives, showcasing features and benefits.
- Collaborated with team members to maintain an organized and welcoming showroom environment.
- Supported inventory management by tracking vehicle availability and updating sales records.
- Conducted follow-up communications with potential buyers to nurture relationships and close sales.
- Utilized CRM systems for managing customer interactions and improving service delivery.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Adapted quickly to changing market trends, providing relevant solutions to customers' inquiries.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
Service Advisor
CJ’s Beach Bays
04.2023 - 05.2024
- Assisted customers in identifying service needs and scheduling appointments.
- Communicated service recommendations effectively to enhance customer understanding.
- Managed customer inquiries, providing timely solutions and follow-ups.
- Coordinated with technicians to ensure accurate service delivery and quality assurance.
- Developed strong relationships with customers to foster loyalty and satisfaction.
- Resolved customer complaints efficiently, improving overall experience and retention rates.
- Educated customers on vehicle maintenance best practices to promote proactive care.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Automotive Sales Professional
Megee Motors
02.2023 - 04.2024
- Conducted thorough market research to stay informed on industry trends and competitor offerings.
- Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
- Maintained a consistent pipeline of new prospects through networking efforts within the local community.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Served as a liaison between customers and service departments, ensuring seamless post-sale experiences.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Collaborated with finance team to secure optimal financing solutions for customers.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Offered tailored test-drives based on customer preferences to enhance their decision-making process.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
Automotive Sales Professional
Holly Kia
11.2019 - 02.2023
- Streamlined vehicle inventory management for greater efficiency in the sales process.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Completed registration paperwork and sales documentation.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
Facilities Maintenance Supervisor
Mountaire Farms
02.2017 - 11.2019
- Supervised daily maintenance operations to ensure facility compliance with safety regulations.
- Coordinated preventive maintenance schedules for equipment, reducing downtime and enhancing productivity.
- Developed and implemented training programs for new maintenance staff, improving team efficiency and skill levels.
- Conducted regular inspections to identify potential issues, leading to proactive repairs and cost savings.
- Managed inventory of tools and supplies, optimizing resource allocation for maintenance tasks.
- Collaborated with production teams to minimize disruptions during scheduled maintenance activities.
- Led cross-functional teams in troubleshooting complex facility issues, driving timely resolutions and operational continuity.
- Streamlined workflow processes by introducing best practices, resulting in improved overall facility performance.
- Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
- Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
- Evaluated employee performance regularly to identify areas for growth or improvement; provided constructive feedback accordingly.
- Developed and implemented an efficient work order system, streamlining the maintenance request process.
- Scheduled routine maintenance and repair of facility equipment.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Scheduled and oversaw maintenance, repair and installation activities.
Education
Bachelor of Arts - Psychology
Villanova University
Villanova, PA05-2002
High School Diploma -
Clearwater High School
Clearwater, FL05-1998
Skills
- Strong negotiation skills
- Adaptability to change
- Data-driven decision making
- Target achievement
- Professional appearance
- Sales process optimization
- Leasing
- Sales strategy development
- Market research analysis
- Product knowledge expertise
- Performance tracking
- Closing techniques mastery
- Competitor analysis
- Social media promotion
- Upselling and cross selling
- CRM software usage
- Deal structuring
- Vehicle appraisal
- Trade-in evaluation
- Customer service
- Friendly and enthusiastic
- Negotiations strength
- Competitive
- Goal oriented
Timeline
Automotive Sales Professional
Megee Motors
08.2025 - Current
Service Advisor
CJ’s Beach Bays
04.2023 - 05.2024
Automotive Sales Professional
Megee Motors
02.2023 - 04.2024
Automotive Sales Professional
Holly Kia
11.2019 - 02.2023
Facilities Maintenance Supervisor
Mountaire Farms
02.2017 - 11.2019
Bachelor of Arts - Psychology
Villanova University
High School Diploma -
Clearwater High School