Mauricea Allen
Newcastle
Summary
Detail-oriented Room Attendant with expertise in housekeeping and inventory management. Proven ability to enhance productivity and elevate customer satisfaction through effective teamwork and problem-solving.
Overview
2026
2026
years of professional experience
Work History
Room Attendant
WestIn
05.2025 - 09.2025
- Managed inventory of cleaning supplies, coordinating with suppliers to ensure adequate stock levels were maintained.
- Implemented time-saving techniques in room preparation processes, enhancing overall productivity within the department.
- Provided exceptional customer service by addressing guest inquiries and resolving issues related to room accommodations.
- Conducted thorough deep-cleaning tasks during seasonal turnovers, contributing to overall hotel readiness and guest satisfaction.
Room Attendant
Hotel Dupont
09.2022 - 05.2025
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and presentation.
- Inspected rooms for maintenance issues, promptly reporting concerns to management for resolution.
- Collaborated with housekeeping team to optimize workflow and improve service efficiency during peak hours.
- Assisted in training new staff on cleaning protocols and hotel policies, promoting consistency in service delivery.
Assistant Store Manager
Walgreen's Pharmacy
2019 - 07.2022
- Supported daily operations ensuring compliance with company policies and procedures.
- Assisted in training new team members on store processes and customer service standards.
- Monitored inventory levels to maintain stock availability and minimize waste.
- Collaborated with management to implement promotional strategies enhancing customer engagement.
Assistant Manager
Family Dollar
04.2017 - 01.2019
- Assisted in daily operations to ensure efficient store functionality.
- Supported team members with training on product placement and inventory management.
- Executed merchandising strategies to enhance customer experience and drive sales.
- Managed cash handling procedures, ensuring accuracy and adherence to policies.
- Coordinated with management to implement store promotions and seasonal displays.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Shift Leader
KFC Taco Bell
02.2015 - 01.2017
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored team members on best practices for customer service.
- Managed inventory levels, reducing waste through efficient stock rotation.
- Implemented training programs that enhanced team productivity and service quality.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
GED -
University of Delaware
Newark, DESkills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Inventory and supply
- Cross-training readiness
- Detail-oriented
- Front desk communications
- Customer service
Timeline
Room Attendant
WestIn
05.2025 - 09.2025
Room Attendant
Hotel Dupont
09.2022 - 05.2025
Assistant Manager
Family Dollar
04.2017 - 01.2019
Shift Leader
KFC Taco Bell
02.2015 - 01.2017
Assistant Store Manager
Walgreen's Pharmacy
2019 - 07.2022
GED -
University of Delaware