Max Lilienthal
Hamburg,BC
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied. Good at solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager/Pizza Maker
Domino's Pizza
02.2024 - 05.2024
- Handled customer issues effectively, demonstrating problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Meal and Dough preparation.
- handling customer orders both in person and over the phone.
Shift Manager/Pizza Maker
Dominos's Pizza
04.2023 - 01.2024
- Handled customer issues effectively, demonstrating problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Meal and Dough preparation.
- handling customer orders both in person and over the phone.
Delivery Driver
Dominos's Pizza
08.2021 - 04.2023
- Delivered orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Gymnasium Ohmoor
Hamburg, Germany06.2021
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Opening and closing procedures
Languages
German
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Shift Manager/Pizza Maker
Domino's Pizza
02.2024 - 05.2024
Shift Manager/Pizza Maker
Dominos's Pizza
04.2023 - 01.2024
Delivery Driver
Dominos's Pizza
08.2021 - 04.2023
High School Diploma -
Gymnasium Ohmoor
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