Maximilian Lupu
Munich
Summary
Results-oriented Salesforce Consultant with over 4,5 years of experience in the field and a strong record of client satisfaction. Adept at explaining complex data systems to various audiences. Superior knowledge of Salesforce core products (Sales, Service, Experience Cloud) and Salesforce development lifecycle (requirements engineering, configuration, testing, deployment and release).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Applications Consultant
Capgemini
Munich
11.2021 - Current
- Managed multiple projects as a Lead Applications Consultant, leveraging my technical expertise and communication skills. Demonstrated proficiency in the CRM industry to benefit team members, colleagues, and customers.
- Successfully led and developed a small multinational team of junior consultants, assisting in their personal and professional growth through sharing best practices and providing constructive feedback.
Salesforce Consultant
Salesfive
Munich
09.2019 - 11.2021
- Led cross-functional project teams, designed business processes for sales and service departments, and managed time, budget, and resources on medium-sized multi-cloud implementation projects as a Salesforce Consultant.
- Managed requirements engineering, development, and testing for multiple Salesforce implementation projects as a Business Analyst.
- Specialized in Salesforce platform core products and gained expertise over 1.5 years, acquiring valuable experience on multiple CRM projects.
- Supported pre-sales activities by constructing customer demos and addressing RFPs
ERP Consultant
Abacus Business Solutions
Munich
01.2019 - 07.2019
- Responsible for maintaining and customizing Abacus allprojects ERP solutions, while also delivering first level IT support through omnichannel. Gained expertise in accounting, invoicing, and familiarity with a relational database model.
Customer Success Manager
riskmethods (Sphera)
Munich
02.2017 - 01.2019
- Managed a portfolio of mid-size and enterprise customers in the DACH region and France, guiding users on their journey with riskmethods' Supply Chain Risk Management software.
- Oversaw onboarding of new customers, user training sessions, feedback collection, and communication with product management. Ensured consistent progress through regular check-in calls with key accounts.
Education
Master of Arts - International Economics
Sciences Po
Lille, France06-2016
Bachelor of Arts - Political Science
Westfälische Wilhelms-Universität
Münster, Germany06-2014
Skills
- Project rollouts
- Salesforce consulting
- Salesforce development
- Requirements engineering
- Business analysis
- Data migration
- Salesforce Metadata API
- Visual Studio Code
- GitLab
- Jira / Confluence
Certification
- 9x Salesforce certified (Administrator, Consultant, Architect)
Languages
German
First Language
French
Proficient (C2)
C2
English
Proficient (C2)
C2
Projects
Technical Rollout Manager in a multi-cloud / multi-brand international CRM SAFe project for a client in the automotive industry
Single point of contact for technical project stakeholders on customer side, advice and consulting on any Salesforce related rollout issues, close cooperation with business and product owners, cooperation with Solution Architects, leading customer workshops and regular check-in calls with customer stakeholders, providing technical rollout support, collaboration with development teams, support in designing an end-customer incidentmanagement process.
Integration of a web-based machine configurator (custom built CPQ) into the Salesforce Sales Cloud
Project lead and key customer contact. Business analysis, Conception of workflows and technical solution design with special focus on opportunity process automations. Consolidation and import of the entire product catalogue into Salesforce, implementation of 3rd party AppExchange document generation software PDF-Butler to generate quotes. Definition of requirements to API, design of two different Lead2Quote sales processes. Coordination of Salesforce developer.
New Salesforce Sales Cloud implementation project and connection to custom built ERP-system
Project lead and key customer contact for 40+ users in three companies across several departments. Design and build of 7 highly individual sales processes via opportunity record types, page layouts, custom formula fields and compact layouts. Creation of several custom objects for tracking CRM activities, conception of multiple complex reports and dashboards for sales management and financial controlling.
Timeline
Lead Applications Consultant
Capgemini
11.2021 - Current
Salesforce Consultant
Salesfive
09.2019 - 11.2021
ERP Consultant
Abacus Business Solutions
01.2019 - 07.2019
Customer Success Manager
riskmethods (Sphera)
02.2017 - 01.2019
Master of Arts - International Economics
Sciences Po
Bachelor of Arts - Political Science
Westfälische Wilhelms-Universität
Similar Profiles
INDHIRAN RINDHIRAN R
Senior Consultant at CapgeminiSenior Consultant at Capgemini
Aasma ShaikhAasma Shaikh
Manager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at CapgeminiManager- GADM North America (Transformation Lead -Industrialization & Automation) and Sales to Delivery Handover Facilitator at Capgemini
Bélinda BONACINABélinda BONACINA
Document Management, quality and configuration at CAPGEMINIDocument Management, quality and configuration at CAPGEMINI
Namrata DwivediNamrata Dwivedi
Front End Developer at CapgeminiFront End Developer at Capgemini
Olha HudzenkoOlha Hudzenko
Pricing Specialist at MaudauPricing Specialist at Maudau