Reliable Worker offering exceptional care and service in home environments as well as work environment. Passionate about supporting customers or patients by ensuring I offer full assistance, observing their needs and assist as needed. Dedicated to patient and customer safety, wellness, and happiness.
Overview
3
3
years of professional experience
2001
2001
years of post-secondary education
Work History
Home Care Provider
Mcnulty
Wilmington
09.2025 - Current
Assisted clients with daily living activities and personal care tasks.
Monitored clients' health conditions and reported changes to healthcare professionals.
Provided companionship and emotional support to enhance clients' well-being.
Maintained a clean and safe environment for clients at all times.
Collaborated with family members to discuss care needs and preferences.
Documented client progress and care provided in daily logs accurately.
Helped clients stay happy and healthy by providing mental and emotional support.
Retail Worker
Dollar General
Claymont
12.2022 - Current
Assisted customers with product selection and inquiries.
Stocked shelves and organized merchandise for easy access.
Collaborated with team members to ensure smooth store operations.
Provided exceptional customer service to foster a positive shopping experience.
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Managed cash register operations using POS system and processed sales and returns.
Billing Specialist
Delaware pain and spine center
Wilmington
11.2024 - 04.2025
Processed patient billing information accurately and efficiently.
Assisted in verifying insurance coverage and eligibility for patients.
Maintained organized records of billing statements and payment histories.
Provided technical support to other team members when needed.
Collaborated with colleagues to streamline document handling processes effectively.
Executed routine tasks to support daily operations and meet deadlines consistently.
Maintained organized case files and documentation for efficient access and review.
Communicated with clients to update them on case progress and next steps.