Summary
Overview
Work History
Education
Skills
Certification
Extra-curricular activities
Current Highlights
Internships
Timeline
Mayank Garg

Mayank Garg

Global Program Director SAP BTP, Programs
Walldorf

Summary

Program management professional with 18 years of Experience and strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.

Overview

18
18
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Global Program Director, SAP BTP Foundation

SAP SE
11.2020 - Current
  • Working across cross-organizational (L1, L2, L3) areas to create a successful Delivery stratergy for stakeholders and customers in SAP BTP/Foundation Plane Programs including Cloud Foundry/multicloud, Kubernetes.
  • Accountable for Monitoring and driving Cloud Foundry/Multicloud Programs of SAP BTP platform with focus on Hyperscalers: AWS, Azure, GCP + Ali cloud, generating 100+million revenue. Partner Infrastructure : NS2(US restricted Market), CDC(China Market) and German Armed Forces and Sovereign cloud offerings
  • Acting as catalyst for Process Optimization initiatives like Micro delivery concept CSR, Cloud Qualities and for big-ticket Technology Goals like “RISE” and “GROW” with SAP.
  • Playing a pivotal role also as Cloud Risk Manager in identifying Potential Risks which can harm SAP’s reputation and revenue stream as Cloud Solutions
  • Driving the adoption of program and quality standards, processes, policies, and systems for cross functional development teams spread across multiple countries.
  • Mentoring and leading the central program Management community which comprise of more than 70 Programs in SAP BTP, Foundation Plane comprised of multiple technical program managers, quality managers, release managers and software development teams together with Senior Management.
  • Streamlining the coordinated effort to bring together Chief Product owners, Area Products owners from different LOB’s which resulted in 10% increase in productivity and 8% decrease in Operational costs.
  • Preparation and moderation for all kinds of internal and external Audit including for example SOC and ISO audits.
  • Evangelist for change also within the Tools community and worked to optimize the standard tools like PPMS, SIRIUS, Cpro, ECCN

Global Program Operations & Delivery Manager: Net-Weaver UI

SAP SE
10.2016 - 10.2020
  • Programs and delivery accountable for both ‘On-Cloud S4/HANA’ and ‘On-Premises’ product deliveries within the UI organization.
  • Lead Virtual team of Scrum Team members, Program Leads, Quality Leads, Security Leads from International locations (New-Zealand, India)
  • Drove special management initiatives for Global Compliance, Audit preparedness and Risk Management.
  • De-escalation Management of Customer Issues through Liaison.
  • Acted as coach and guide for Process simplification, between globally scattered teams/delivery Platforms.
  • Technical and deep knowledge of Scrum Tools, Program and Project Management Tools: Jira, PPMS, SIRIUS, FOSS Workbench, GITHUB

Global Programs Team Member: NetWeaver User Interface

SAP SE
03.2014 - 09.2016
  • Program accountable for overall Corporate Requirements and Product standards for NW-UI Extensions Add-On Program other cloud Programs.
  • Program support to entire life cycle of NW-UI Extensions Add-On Program from Planning, Budgeting, Development, Production and Delivery to customer.
  • Reporting (Q-Gates) and presenting cumulative information and acquire mitigation approvals from the senior management.
  • Global coordination with different technical, management and solution management hierarchies to mitigate any Risks.
  • Coaching and motivating all the involved teams to follow the Product Standards in accord to the defined Processes.

Quality Manager: NetWeaver User Interface

SAP SE
01.2011 - 02.2014
  • Management, coordination and streamlining of new quality Initiatives.
  • Achieved harmonization between within SAP organizational stockholders like Install based Management and Support, development, Browser Competence center Primary Support teams to optimize, reinvent and create quality processes.
  • Acted as a center point of contact, for early resolution of customer issues with Partner Companies like ADOBE, Microsoft, and Apple
  • Following the ITIL process also De-escalated both customer and Internal message queues.
  • Dual Reporting to VP (IMS) and Chief Quality Manager.
  • Performed handover tasks of different Net-Weaver stacks to core development and Final assembly.

Validation Consultant: Component Validation

SAP SE
01.2010 - 01.2011
  • Validation consulting for installation, upgrades, updates, and backup as a very first customer.
  • Steered the coordination and communication with strategic partners like IBM, HP, Oracle, Intel, and Microsoft including Pre-sales activities.
  • Virtually Managed the component stakeholders and testers in remote locations.

Business Consultant and Architect Corporate Finance and Treasury

IBM Deutschland GmbH, Volkswagen AG
10.2008 - 09.2009
  • Created an Architectural roadmap for the creation of Global Treasury Platform for Volkswagen and its subsidiaries like AUDI, SEAT, Bentley, Skoda, Lamborghini, and Porsche.
  • Managed a virtual team of IT services experts and Subject matter experts within IBM.
  • Gathered and analyzed the requirements of different stakeholders in the form of Business Transformation Blueprint.
  • Presented new ideas for cost savings and methods of revenue generation both internally for IBM and externally to management of Volkswagen AG (CFO LEVEL).

Education

MS - Computer Science specialization in SAP

Hochschule Heidelberg
09.2008
  • Master Thesis - SOA and BPM bringing together technology and business.
  • ITIL, SAP BASIS, SAP HR, SAP Net-Weaver, International Project Management, Computer Graphics, CCNA networking.

Bachelor of Engineering - Computer Science

University of Pune
07.2006
  • Bachelor Thesis: Comparative Market research of ERP's
  • UML, Digital Electronics, Microprocessors, Programming Languages, Networking

Skills

Stakeholder collaboration

Certification

Training in Project Management Fundamentals (PMI)- Advanced, SAP, SE

Extra-curricular activities

Core Team member of Political party in Heidelberg: Heidelberg in Bewegung, participated in local council elections as candidate in 2014. Mentoring and coaching international students on how to integrate in the German Society and to make successful careers. Worked for Christian Society ‘Caritas’ in Germany. Actively Involved in Evolution of ‘Intercultural Centre’ in Heidelberg As a Part of Indian Cultures Team in Walldorf (DIFK): Teaching children of Indian Origin their language, tradition and culture. Worked for Social cause an active volunteer of NGO CRY, India for uplifting of poor children. Organized blood donation camps with Red Cross Society, India.

Current Highlights

  • Pursuing: Executive course on “AI for Decision Making: Business Strategies and Applications” from World’s one of the Best Business School: Wharton, University of Pennsylvania.
  • On-Boarding one of the few AI use cases BTP CO-Pilot Joules into BTP

Internships

  • Internship - Validation Consultant at IBM Research Lab, Germany, Böblingen March 2008 — September 2008
  • Carried out SAP Net-Weaver installations upgrades, updates and backups for both Java and ABAP Stacks including whole SAP product family.
  • Carried out test monitoring along with problem handling, root cause analysis and documenting the results.
  • Internship - Business Process Modelling and Management: Application Engineering at SAP, SE, Walldorf June 2007 — December 2007
  • Creation of business process models for various business scenarios in ARIS Business Architecture tool for Net-Weaver 2007
  • Performed maintenance activities of ARIS Databases. Creation of reports on ARIS Platform (Integrated or Standalone)

Timeline

Global Program Director, SAP BTP Foundation - SAP SE
11.2020 - Current
Global Program Operations & Delivery Manager: Net-Weaver UI - SAP SE
10.2016 - 10.2020
Global Programs Team Member: NetWeaver User Interface - SAP SE
03.2014 - 09.2016
Quality Manager: NetWeaver User Interface - SAP SE
01.2011 - 02.2014
Validation Consultant: Component Validation - SAP SE
01.2010 - 01.2011
Business Consultant and Architect Corporate Finance and Treasury - IBM Deutschland GmbH, Volkswagen AG
10.2008 - 09.2009
University of Pune - Bachelor of Engineering, Computer Science
Hochschule Heidelberg - MS, Computer Science specialization in SAP

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Mayank GargGlobal Program Director SAP BTP, Programs