Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Md.Rijuanul Islam Taufique

Md.Rijuanul Islam Taufique

Berlin,BE

Summary

Dynamic and versatile professional with 16 months of shopper experience at PICNIC GmbH and six months as a floor Operations Leader at Flaschenpost, backed by a rich international career in team leadership,operations,education, and sales across Germany, Saudi Arabia, and the UAE. Holding dual MSC degrees in Business Analytics and Environmental Science. I bring a data driven mind set, a strong command of people management, and a passion for process optimization. Eager to step into the Captain role at PICNIC, where I can leverage my analytical acumen, hands on experience, and leadership skills to coach team, enhance operational efficiency and deliver an outstanding tech enabled shopper experience.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Shopper

PICNIC GmbH
10.2023 - Current
  • Inbound and Outbound Processing
  • Picking and replenishment of products in ambient, chill and frozen area. Buffer management, Splitting,slotting,labeling, life shell checking of product(Quality control) and warehousing..
  • Tote handling and Tote Completion, Dispatching
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
  • Scanned each item's barcode before item's removal from shelf.
  • Reported order discrepancies to team leader or other manager.
  • Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.

The Floor in Charge

Flaschenpost
01.2023 - 09.2023

· Supervise and coordinate the floor staff, ensuring efficient workflow.

· Provide training and support to new team members.

· Ensure that all operational processes are followed, from order fulfilment to delivery.

· Monitor stock levels and report any shortages or discrepancies.

· Address customer inquiries and resolve issues promptly to ensure satisfaction.

· Ensure adherence to health and safety regulations.

· Maintain records of sales, inventory, and staff performance.

· Monitor product quality and presentation, ensuring high standards are met.

· Responsible for maintaining smooth day-to-day operations on the floor.

· Identify areas for improvement and implement necessary changes.

· Foster a positive team environment and address any team dynamics issues.

Advanced Level Academic Supervisor

BIS
02.2015 - 10.2022

Helped students with initial adjustment to academic life and interpreted institutions policies and requirements

drove continuous improvement related to the use of new teaching tools, training methods, and the improvement of online education instruction.

Evaluated students using standardized criteria to determine abilities and learning needs.

Mentored students, offering advice and support on topic selection, appropriateness, and academic value.

Used illustrative activities to help students explore concepts.

Motivated a diverse and experienced teaching team of employees while demonstrating strong leadership skills.

Developed peer mentoring programs to foster a sense of community and academic support among students.

offered counseling to help students deal with academic, personal, or behavioral issues

Conducted regular academic advising sessions, addressing challenges and exploring opportunities for student growth.

Updated Course materials, content, and delivery.

Coordinated new student orientation programs, providing a smooth transition into academic life.

October 2005 - September 2023

Departmental Head of Biology

BIS
10.2005 - 10.2022

Integrated approaches to modernize and streamline program operations, maintaining financial solvency and improving student performance.

Maintained program operating within budget levels, maximising resource utilization whilst minimizing costs.

Elevated school profile to bring in better staff, students, and partnerships.

Developed program structures and courses complying with requirements.

Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success.

Optimized student educational strategies with clear advice on course choices, progression, and career options.

Conferred with educators to identify current classroom concerns and diversify instructional strategies.

Analyzed program trends to identify areas of improvement and recommended corrective actions.

Established and optimized program schedules to cover planned needs.

Strengthened community engagement strategies to boost program outreach.

Examination Officer

British Council
01.2006 - 12.2009

overseeing the delivery of examination materials and checking them before exams commencing, packing and returning scripts, and maintaining logs appropriately,

answering inquiries about exams.

exam registration procedure including receiving and collating the registration form, entering and retrieving data on exam board registration portals, payments, and exam correspondence including the dispatch of results

Assists with the recruitment and management venue, staff( invigilators, examiners, and inspectors)

Assists with the evaluation of new associate schools, agents, and other educational institutions.

Assists with searching for and evaluating new venues,

To assist in planning agent briefing events, and to support agents in the registration and preparing candidates for exams

To assist with managing the administration of exams with professional bodies partners, as necessary.

British Council Exam Center Supervisor

British Council
05.2003 - 11.2005

Maintained spotless and tidy working areas to create risk-free and productive environments.

Improved workplace safety to reduce accidents and near-misses.

Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.

Acted as point of contact and motivation for employees.

Coordinated employee schedules and handled resource management to remove barriers to productivity.

Oversaw day-to-day activities of the team, ensuring tasks were completed to a high standard.

Identified operational problems and proposed solutions to management, improving service efficiency

Demonstrated ability to assess risk and respond to issues appropriately eliminating workplace accidents and incidents

Increased team productivity through effective staff planning, coordination, and task delegation

International Sales Executive

Roche Pharmaceuticals Company,
08.2001 - 03.2002

Processed orders and recorded transactions accurately.

Kept clear, detailed customer records to maximize future sales opportunities.

Communicated demand shifts to manufacturers to maintain relevant product offerings.

To ensure our medications were targeted to the right types of cancer in the right types of patients

Analyzed business data to complete sales forecasts and inform strategy.

Broadened customer bases to meet demanding sales territory targets.

Enhanced sales performance, actively monitoring all leads and conversions.

Achieved monthly sales and performance KPIs for improved team success.

Grew repeat customer spending through regular updates on new products and services.

Education

Master of Science - Business Analytics

University of Law/ GISMA Business School
UK/ Berlin
11-2023

Master of Science - MSc in Environmental Science

SUB
BGD
11-2011

Bachelor of Science - Biology

DU
BGD
02-2001

Advance Level( A Level) - Science

British Council
Saudi Arabia
01-1996

Ordinary Level ( O Level) - Science

British Council
Saudi Arabia
01-1992

Skills

  • Strong work ethic
  • Leadership and motivation- successfully lead floor teams at Flaschenpost( Germany) and academic departments in saudi Arabia, fostering high performance and morale
  • Clear Communication- Proven ability to convey information effectively across multicultural teams and diverse roles
  • Coaching and mentoring- Experienced in onboarding and training new colleagues, with a focus on building confidence and skill
  • Adaptability- Thrive in fast-paced, dynamic environments,adjusting quickly to new systems and challenges
  • Problem solving- strong critical thinker with a track record of resolving operational and interpersonal issues efficiently
  • Operational Coordination- Hands on experience with floor and delivery operations at both PICNIC and Flaschenpost
  • Process and system Knowledge-Deep understanding of PICNIC's workflow and standards through 16 months as a shopper
  • Data driven mindset- MSc in business Analytics supports informed decision making using operational KPIs and performance data
  • Tech Savviness- Comfortable with logistic software, app based tools, and online platforms central to PICNIC's Operations
  • Time and Task Management- Highly organized with the ability to prioritize tasks under pressure and meet daily performance targets,
  • Health and Safety Awareness- Knowledgeable in workplace safety protocols and compliance, especially in warehousing environments
  • Stock replenishment
  • Shelf stocking
  • Supply chain

Accomplishments

    In recognition of producing a student who achieved the top ranking in the Kingdom of Saudi Arabia in the Cambridge Brilliance Award for Biology in the GCE advanced level exam in May/June 2010 under CAIE by BIS, Dammam.

    Under my supervision, BIS students received Cambridge awards in various merit places

    in Biology at the advanced level in the Dammam region(KSA) for four consecutive years, from 2015 to 2019 and 2022.

    I received the BIS Best Teacher Performance award for producing the most A* in Biology out of all other subjects in IGCSE during the May-June 2012 session.

    I consistently secured the targeted achievement by achieving 75% A* in O-level Biology and 50% A* in advanced-level Biology.

    President of DU Debating Society from 3rd January 1998 to 4th April 1999.

    General Secretary of DU Tourist Society from 11th June 1996 to 4th August 1997.

    President of Voluntary Blood Donating Organization "Bandhan" of FH Hall, DU from 6th October 1999 to 11th November 2000.

Certification

I Completed the stage 2 Intermediate course in Cambridge IGCSE level Biology in 2009

I Completed the stage 2 Intermediate course in Cambridge GCE AS/A level Biology in 2010.

I Completed the Cambridge International Examinations Professional Development Course at Cambridge IGCSE Biology 0610 and AS/A level Biology 9700 in the year 2015.

I Completed the Professional Development Course at Cambridge International AS & A level Biology(9700) extension conducted by CAIE in the year 2019.

I Completed the Collaborative Learning Workshop held in Saudi Arabia, conducted by Cambridge University in the year 2013.

Languages

English
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Hindi
Intermediate (B1)
German
Elementary (A2)
French
Beginner (A1)
Spanish
Beginner (A1)

Timeline

Shopper

PICNIC GmbH
10.2023 - Current

The Floor in Charge

Flaschenpost
01.2023 - 09.2023

Advanced Level Academic Supervisor

BIS
02.2015 - 10.2022

Examination Officer

British Council
01.2006 - 12.2009

Departmental Head of Biology

BIS
10.2005 - 10.2022

British Council Exam Center Supervisor

British Council
05.2003 - 11.2005

International Sales Executive

Roche Pharmaceuticals Company,
08.2001 - 03.2002

Master of Science - Business Analytics

University of Law/ GISMA Business School

Master of Science - MSc in Environmental Science

SUB

Bachelor of Science - Biology

DU

Advance Level( A Level) - Science

British Council

Ordinary Level ( O Level) - Science

British Council
Md.Rijuanul Islam Taufique