Megan Henry
Spa Therapist
St Catherine
Summary
Dynamic Massage Therapist and Nails Technician with a proven track record at Le Mar Spa and One Spa World. Excelled in delivering exceptional customer service and stress management advice, fostering strong client relationships. Skilled in spa services and hygiene standards, demonstrated leadership, and critical thinking. Achieved significant client satisfaction through personalized care and education.
Overview
2025
2025
years of professional experience
Work History
Massage Therapist
Le Mar Spa
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Promoted wellness by educating clients on self-care and stress management techniques.
Nails Technician
One Spa World
11.2017 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Responded to customer requests and concerns about gel application and nail art designs.
Education
Diploma - Swedish,Deep Tissue,Sports,hot Stone,salt Scrub
Massage Therapy
National Vocation Qualification Of Jamaica08.2023
Diploma - Skin Analysis Techniques
Massage, Facial And Body Treatments
Jamaica10.2017
Certificate - Manicure And Pedicure
The Onboardspa By Steiner
Jamaica10.2017
Certificate - Hair And Beauty Culture
Del's Beauty School
Jamaica03.2010
Certificate - Cosmetology
St Monica College
Jamaica07.2009
Skills
Customer Service Focused
Stress Management
Team Builder,Leader and Team Player
Negotiator
Logical and Critical Thinker
Retail
Spa service
Ship Safety and Crowd Management
Timeline
Nails Technician
One Spa World
11.2017 - Current
Massage Therapist
Le Mar Spa
Diploma - Swedish,Deep Tissue,Sports,hot Stone,salt Scrub
Massage Therapy
Diploma - Skin Analysis Techniques
Massage, Facial And Body Treatments
Certificate - Manicure And Pedicure
The Onboardspa By Steiner
Certificate - Hair And Beauty Culture
Del's Beauty School
Certificate - Cosmetology
St Monica College