Megan Holler
Lewes
Summary
Enthusiastic server and bartender with 10+ years experience delivering high-quality service in diverse and fast-paced environments. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Access Specialist
Beebe Healthcare - Tunnell Cancer Center
Rehoboth Beach, DE
02.2024 - 07.2025
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Managed insurance verification processes to ensure accurate patient information.
- Scheduled all patient appointments including office visits, lab visits, diagnostic testing, etc.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Patient Access Representative
RWJBarnabas Health - Cooperman Barnabas Medical Center
Livingston, NJ
12.2019 - 08.2022
- Collected and entered patient information into several computer systems in a discreet, timely and organized manner
- Obtained and scanned patient prescriptions, authorizations, and insurance required to move forward with MRI tests
- Scheduled and ordered specific MRI tests as well as created estimates and collected payments
- Worked closely with other access associates, managers, technicians, nurses, and radiologists to always ensure patient safety
- Personally received two safety related “Good Catch” awards
Server and Bartender
Taphouse Grille
Wayne, NJ
11.2018 - 12.2019
- Open and set up bar while hosting, serving, and bartending
- Serving and bartending for large parties in private upstairs lounge and private dining room
- Selling daily specials, signature cocktails, and rotating 24 tap beers
- Planning and organizing special events including live music, karaoke, DJ nights, and themed parties
Server and Bartender
Grand Summit Hotel
Summit, NJ
10.2016 - 10.2018
- Maintained cleanliness and composure with busy, energetic crowd
- Opened and closed bar independently, restocked depleted items daily, signed checks to distributors, helped prepare for events
- Displayed communication skills through one-on-one contact with customers
- Advertised, marketed and recommended menu options to guest to increase guest satisfaction
- Responsible for recording sales and maintaining accurate bank
Education
Communications
Marist College
Poughkeepsie, NYMillburn Senior High School
Millburn, NJSkills
- Customer Service
- Menu Memorization
- Upselling Techniques
- Cash Handling
- Attention to Detail
- Time Management
- Team Collaboration
- Problem Solving
Certification
- ServSafe
- TIPS
Timeline
Patient Access Specialist
Beebe Healthcare - Tunnell Cancer Center
02.2024 - 07.2025
Patient Access Representative
RWJBarnabas Health - Cooperman Barnabas Medical Center
12.2019 - 08.2022
Server and Bartender
Taphouse Grille
11.2018 - 12.2019
Server and Bartender
Grand Summit Hotel
10.2016 - 10.2018
Communications
Marist College
Millburn Senior High School