Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Operator
Konstellation Kreation's
North Warren, PA (Remote)
03.2020 - Current
Managed financial aspects... resulting in a 40% cost savings through efficient budgeting
Coordinated virtual client meetings and follow-ups using email and scheduling tools, ensuring timely project delivery
Developed and implemented operational strategies to enhance workflow efficiency.
Managed inventory control systems, ensuring accurate stock levels and timely procurement.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals
Boosted repeat business by 30% through streamlined client communication and follow-up systems
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Bartender
The Pub
Corry, PA
05.2019 - 09.2022
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Uphold strict regulations for sale alcohol services and food safety.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Trained new employees on drink preparations, product promotions and sanitation protocol.
Handled up to 100+ customers per shift during peak events, prioritizing tasks to maintain service quality and efficiency.
Temp Worker
Adecco- VPI
Corry, PA
02.2010 - 05.2019
Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Streamlined office operations for increased efficiency by implementing time-saving organizational techniques in various temporary positions.
Facilitated seamless transitions between assignments, ensuring minimal disruption to business operations for each employer.
Operated warehouse equipment to facilitate efficient material handling and inventory management.
Assisted in maintaining accurate stock levels through regular audits and reporting discrepancies.
Collaborated with team members to optimize workflow processes and enhance productivity.
Learned semi-skilled and advanced work by shadowing experienced workers.
Education
Certificate of Technical Studies - Customer Service Represenative
Coursera
Online-Remote
05-2026
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Reliability
Data Entry
Calendar/Scheduling software-Google Calendar, Outlook
Virtual Communications- Zoom
Basic Graphic Design- Canva
Adaptability
Problem Solving
Team Collaboration
Certification
Photography training, 2018- Present
Ethical Hacking, Present
Personal Information
Title: Freelance Photographer
Timeline
Owner/Operator
Konstellation Kreation's
03.2020 - Current
Bartender
The Pub
05.2019 - 09.2022
Temp Worker
Adecco- VPI
02.2010 - 05.2019
Certificate of Technical Studies - Customer Service Represenative