Mehdi Khosravinejad
Istanbul
Summary
Customer-oriented, friendly and energetic person looking for a flight attendant position with Qatar Airways where I can apply my customer service and communication skills to create pleasant traveling experiences for travelers.
Overview
5
5
years of professional experience
Work History
Host Manager
Rouhi Group
02.2022 - Current
- Company Overview: Rouhi Group is a restaurant and cafe complex with 6 branches in Tehran, Iran
- Manage 2 dining rooms with 8 host and Hostess
- Monitor dining room for proper cleanliness and supply levels
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Rouhi Group is a restaurant and cafe complex with 6 branches in Tehran, Iran
Sales Executive
ManiaTech Co.
02.2020 - Current
- Company Overview: Computer hardware import and sales company
- Increased territory sales by 14% through consultative sales approaches and tenacity in following sales processes
- Developed channel partners to increase company-wide sales leads and industry partnerships
- Negotiated contracts, marketed company involvement and organized participation yearly in a trade show that increased sales for the growth sales team and improved brand recognition
- Computer hardware import and sales company
Host
Rouhi Group
01.2021 - 02.2022
- Courteously answer phone calls, welcome and seat guests, and present menus
- Follow up with diners to ensure their satisfaction and address any additional requests
Customer Service Representative
Rouhi Group
06.2020 - 01.2021
- Promptly handled an average of 60 customer inquiries and complaints per day with a 97% customer satisfaction rate
- Maintained up-to-date customer records in internal CRM software while interacting with customers across email, phone, and social media
Education
Flight Attendant - Courses
Mahan Air
12.2024
High School Diploma -
Mehr High School
08.2017
Skills
- Active Listening Methods
- Team Collaboration
- Problem-Solving
- Conflict & Complaint Resolution
- Customer Relations & Service
- Adaptability
Personal Information
- Age: 25
- Date of Birth: 09/09/1999
- Gender: Male
- Height: 185 cm
- Weight: 72 kg
- Arm reach: 250 cm
Languages
English
Persian
Hobbies and Interests
- Music
- Traveling
- Swimming
Timeline
Host Manager
Rouhi Group
02.2022 - Current
Host
Rouhi Group
01.2021 - 02.2022
Customer Service Representative
Rouhi Group
06.2020 - 01.2021
Sales Executive
ManiaTech Co.
02.2020 - Current
Flight Attendant - Courses
Mahan Air
High School Diploma -
Mehr High School
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