Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MELANIE ROGERS

Townsend

Summary

Vigilant Lifeguard known for high productivity and efficient completion of tasks. Specialize in water safety, emergency response techniques, and swim instruction. Excel in communication, teamwork, and adaptability, ensuring exceptional performance in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifegaurd

YMCA Family Center
Middletown
05.2024 - Current
  • Responded promptly to emergency situations to provide first aid and rescue assistance.
  • Conducted regular safety drills to maintain readiness for potential emergencies.
  • Assisted in training new lifeguards on safety procedures and emergency protocols.
  • Patrolled to identify anyone needing assistance and offered immediate care.

Gym Sales Associate

Edge Fitness Club
Newark
07.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.

Front Desk Sales Associate

Planet Fitness
Middletown
10.2022 - 06.2023
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent gym experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Handled customer complaints in a professional and courteous manner.
  • Greeted customers and offered them assistance.
  • Enforced rules and held customers accountable for not following gym regulations.

Customer Service Associate

Walgreens
Middletown
10.2021 - 05.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Science - Nursing

University of Delaware
Newark, DE
06.2026

High School Diploma -

Middletown High School
Middletown, DE
06.2022

Skills

  • First aid and CPR certification
  • Basic life support
  • Safety regulations enforcement
  • HIPAA compliance knowledge
  • Team collaboration
  • Composure under pressure
  • Adaptability in uncertainty
  • Risk mitigation

Certification

Certified Basic Life Support CPR

References

References available upon request

Timeline

Lifegaurd

YMCA Family Center
05.2024 - Current

Gym Sales Associate

Edge Fitness Club
07.2023 - 12.2023

Front Desk Sales Associate

Planet Fitness
10.2022 - 06.2023

Customer Service Associate

Walgreens
10.2021 - 05.2023

Bachelor of Science - Nursing

University of Delaware

High School Diploma -

Middletown High School

Similar Profiles

CREATE PROFILE
MELANIE ROGERS