Melinda Messick
Lincoln
Summary
Results-driven professional skilled in analyzing operational practices and resolving issues independently. Committed to enhancing office efficiency through effective communication and meticulous attention to detail.
Overview
28
28
years of professional experience
Work History
Administrative Specialist II
Delaware State Fire School
Dover, DE
02.1998 - Current
- Performs routine and standardized assignments such as managing correspondence, reviewing and processing invoices or other financial data and validating payments, assisting with payroll, performing timekeepig / leave management, scheduling interviews and maintaining recruitment information, maintaining personnel files and data, performing intake / referral, and overseeing recordkeeping and mail distribution.
- Seeks guidance from higher-level staff on work that is outside a range of specified, acceptable procedures, standards, alternatives, and practices.
- Keeps supervisor apprised of issues and accomplishments, follows up and tracks workflow, researches and resolves issues, and addresses problems with procedures and deadlines.
- Analyzes routine operating practices, procedures, and forms and makes recommendations to ensure smooth and efficient office operations.
- Proofreads reports, official documents, and / or correspondence.
- May lead staff by assigning, monitoring, and reviewing work, and providing on-the-job training, guidance and direction.
- May supervise casual / seasonal and / or contractual staff The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination and promotion.
- Communicates effectively with internal and external contacts, customers, clients and / or the public to coordinate administrative details, provide information, and resolve issues related to procedures and deadlines.
Education
High School Diploma -
Colonel Richardson
Preston, MD07-1980
Skills
- Knowledge of department / division policies, priorities, and objectives
- Skill in applying comprehensive or advanced specialized knowledge of legal, program, or other requirements, laws, rules, and regulations to respond to or resolve administrative matters
- Skill in collecting, compiling, evaluating, and analyzing information from multiple sources
- Skill in drawing conclusions and developing solutions to operational or service challenges
- Ability to resolve issues independently and escalate as appropriate
- Ability to exercise good judgement, courtesy, and tact in handling sensitive information and responding to complaints
Timeline
Administrative Specialist II
Delaware State Fire School
02.1998 - Current
High School Diploma -
Colonel Richardson