Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Education and Training
Timeline
Generic

MELISSA DIAZ

Selbyville

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Ross Dress for Less
10.2024 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Cashier

McDonald's
07.2022 - Current
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of work area throughout shift.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.
  • Handled customer complaints in a professional manner while following company policies and procedures.
  • Performed closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.

Education

Associate of Science - Human Services

Delaware Technical And Community College - Owens
Georgetown, DE
05-2026

High School Diploma -

Indian River High School
Dagsboro, DE
05-2024

Skills

  • Effective Communication
  • Bilingual (Spanish, English)
  • Team Player
  • Caring/Helpful
  • Polite
  • Patience Person

Accomplishments

  • Certified Nursing Assistant Program (also did 40 clinical hours)
  • Always a Honor Student in High School

Affiliations

  • Joined many clubs in High School such as Leo Club, Flag Club, HOSA- Many volunteer work such as helping kids and doing some sales
  • Now in College I do Outdoor Activities Club and Human Services Club, volunteering as well
  • Always volunteering in Atlantic Community Thrift Shop in Ocean View in sorting items through out the store

Languages

Spanish and English
Full Professional

Education and Training

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Timeline

Retail Sales Associate

Ross Dress for Less
10.2024 - Current

Cashier

McDonald's
07.2022 - Current

High School Diploma -

Indian River High School

Associate of Science - Human Services

Delaware Technical And Community College - Owens

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MELISSA DIAZ