Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Jones

Clayton

Summary

Motivated professional with extensive experience in customer service, teamwork, and operational efficiency, gained through hospitality experience. Proven ability to multitask while delivering high-quality service under pressure. Actively pursuing a career transition where adaptability, reliability, and people skills can drive long-term growth.

Overview

3
3
years of professional experience

Work History

Waitress

BBC Tavern and Grill
Greenville
01.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained knowledge of current menu items, ingredients, and preparation methods.
  • Processed payments accurately using point-of-sale systems.
  • Served alcoholic beverages responsibly in accordance with state laws.

Hospitality Assistant

Buffalo Wild Wings
Middletown
12.2022 - Current
  • Trained new staff on operational procedures and customer service standards.
  • Supported team operations by ensuring supplies remained well-stocked.
  • Answered phones according to company expectations, maintaining proper phone etiquette.
  • Encouraged guest participation in loyalty rewards program to enhance engagement.

Education

High School Diploma -

Smyrna High School
Smyrna, DE
01-2017

Skills

  • Multitasking
  • Point-Of-Sale Operation
  • Effective Communication
  • Attention To Detail
  • Cross-Training
  • Time Management
  • Teamwork

Timeline

Waitress

BBC Tavern and Grill
01.2024 - Current

Hospitality Assistant

Buffalo Wild Wings
12.2022 - Current

High School Diploma -

Smyrna High School
Melissa Jones