Summary
Overview
Work History
Education
Skills
Timeline
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Meloni Hickman

Wilmington,DE

Summary

Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match for a company that has potential for growth and a expansion of knowledge. Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Overview

21
21
years of professional experience

Work History

Sales Manager's

Macy's
07.2022 - Current
  • Participate in active supervision and coaching of employees by building a solution-oriented culture within At Your Service area
  • Enhance in-store customer experience while staying up to date on current products, services, promotions, and policies.
  • Execute and assist in open and closing procedures and use of software programming to ensure shipping and receiving operations are completed as well as effective knowledge of
  • Advanced in critical thinking, problem solving, team building, money management and communication
  • Balanced cash drawer and performed daily audit procedures.
  • Collaborated with management to develop and implement new strategies for improved customer service.

Medical Assistant

American Surgery Center
11.2018 - 05.2019
  • Documented medical data in patient charts, facilitating accurate records
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
  • Scheduled appointments and maintained patient records
  • Worked interdependently with other professionals to provide quality health care to patients
  • Greeted and logged in patients arriving at office and clinic

Patient Care Technician

Christiana Hospital
01.2016 - 11.2018
  • Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes
  • Exhibited desire to learn and upgrade skills by performing additional department or unit duties
  • Communicated with patients to ascertain feelings and needed for assistance and social and emotional support
  • Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine
  • Checked vital signs and recorded intake information to monitor patient stability
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
  • Explained medical instructions to patients and family members
  • Educated patients and families regarding examination, treatments, and surgical procedures

Credit Analyst

Bank of America
01.2004 - 06.2006
  • Prepared summaries, presented data and offered opinions on creditworthiness
  • Decided loan approval or denial by assessing individual, company and institution credit
  • Generated financial ratios, using computer programs, to evaluate customers' financial status
  • Included credit analyses and summaries of loan requests and submitted to loan committees for approval
  • Monitored account performance against established criteria to identify potential risks

Education

Bachelors Degree - Arts & Psychology

Neumann University
05.2019

Skills

  • Self motivated
  • Organized
  • Customer Service
  • Leadership
  • Staff management
  • Verbal and written communication
  • Account management

Timeline

Sales Manager's

Macy's
07.2022 - Current

Medical Assistant

American Surgery Center
11.2018 - 05.2019

Patient Care Technician

Christiana Hospital
01.2016 - 11.2018

Credit Analyst

Bank of America
01.2004 - 06.2006

Bachelors Degree - Arts & Psychology

Neumann University

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Meloni Hickman