Versatile Senior Manager specializing in Project Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
16
16
years of professional experience
Work History
Senior Manager
Holcim (Swiss based MNC)
6 2020 - 5 2023
Head Service Delivery & Transformations for Global Accounts Payable
Client Relationship Management
Business Transformation using Lean Six Sigma techniques
International Project Management & Transitions
Lead multiple Transition of AP Process – EMEA & APAC Region
Multiple Automation & RPA Projects– Invoice Processing– Global AP
Hypatos (OCR Tool) Implementation – Across (21 EMEA countries)
Global Payment Team Automation – Manual Pay
& Net Due Date
Capacity Utilization Project & Value Stream Mapping – Accounts Payable
Chatbot (Query resolution Tool) for Employee Travel & Expense Team
Minimization of Service Desk Vendor Queries.
Senior Manager
Syngenta (Swiss based MNC)
06.2019 - 03.2020
Service Delivery for Accounts Payable (AP) EMEA Region
Managed 70+ accountants across 15+ EMEA Countries
Handling multiple AP Transitions
Project Management.
Assistant Manager
Metro Global Business Center (German MNC)
01.2012 - 09.2014
Financial Reporting & Governance – Set up & Head Service Management vertical for both Shared service centers of Metro AG (Poland & India)
Headcount Budgeting & Forecasting
Monitor Governance & Compliance for Key performance Indicators
Redesigning & Centralization of variable payout reporting
Centralized AP Production Management & Ageing Management
Project Management – Lead multiple Transitions – AP for EMEA Countries
Create project Plan, process mapping, staffing estimates, Hiring plan, KT planning, IT & Procurement requirements
Managed Reverse Transition of SAP IT services
Set up Service Desk & Service Excellence Portal (Customer escalation)
F&A - KPI’s harmonization across all 3 shared service centers
F&A - Capacity utilization Analysis, First pass yield & Value stream mapping
Service Delivery- Lead AP Service Delivery for multiple EMEA countries - Providing services in Indexing, Invoice Completion, Claims, Vendor & Customer Liaising.
Assistant Manager
WNS Limited (India based MNC)
09.2009 - 01.2012
Managed Service Delivery Team German Accounts Receivable & Record to Report
Handled Transition -AR, Record to Report services -Germany to WNS Pune
Continuous Improvement using Lean Six Sigma techniques
Client Relationship Management
Quality Management & Process compliance, ISO Audit.
Customer Service Associate
Fidelity business services P ltd (MNC)
07.2006 - 02.2009
Bank and Ledger Account Reconciliation associated with Fidelity Funds -Germany
Clear stream – Unit and Cash Reconciliation.
Education
Commerce
St. Xavier’s School
Bachelor of Commerce (Hons) - undefined
Delhi University
LL. B - undefined
IME Law College
C1.2 Diploma in Business German (Wirtschaftsdeutsch Int.) - undefined
Goethe Institute
Project Management Certified - undefined
PMI Institute
Skills
Finance Transformation
Languages
English
Upper intermediate (B2)
German
Advanced (C1)
Timeline
Senior Manager
Syngenta (Swiss based MNC)
06.2019 - 03.2020
Assistant Manager
Metro Global Business Center (German MNC)
01.2012 - 09.2014
Assistant Manager
WNS Limited (India based MNC)
09.2009 - 01.2012
Customer Service Associate
Fidelity business services P ltd (MNC)
07.2006 - 02.2009
Senior Manager
Holcim (Swiss based MNC)
6 2020 - 5 2023
Commerce
St. Xavier’s School
Bachelor of Commerce (Hons) - undefined
Delhi University
LL. B - undefined
IME Law College
C1.2 Diploma in Business German (Wirtschaftsdeutsch Int.) - undefined
Goethe Institute
Project Management Certified - undefined
PMI Institute
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