Meru Gupta
Frankfurt,HE
Summary
Versatile Senior Manager specializing in Project Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
16
16
years of professional experience
Work History
Senior Manager
Holcim (Swiss based MNC)
6 2020 - 5 2023
- Head Service Delivery & Transformations for Global Accounts Payable
- Client Relationship Management
- Business Transformation using Lean Six Sigma techniques
- International Project Management & Transitions
- Lead multiple Transition of AP Process – EMEA & APAC Region
- Multiple Automation & RPA Projects– Invoice Processing– Global AP
- Hypatos (OCR Tool) Implementation – Across (21 EMEA countries)
- Global Payment Team Automation – Manual Pay
- & Net Due Date
- Capacity Utilization Project & Value Stream Mapping – Accounts Payable
- Chatbot (Query resolution Tool) for Employee Travel & Expense Team
- Minimization of Service Desk Vendor Queries.
Senior Manager
Syngenta (Swiss based MNC)
2019.06 - 2020.03
- Service Delivery for Accounts Payable (AP) EMEA Region
- Managed 70+ accountants across 15+ EMEA Countries
- Handling multiple AP Transitions
- Project Management.
Assistant Manager
Metro Global Business Center (German MNC)
2012.01 - 2014.09
- Financial Reporting & Governance – Set up & Head Service Management vertical for both Shared service centers of Metro AG (Poland & India)
- Headcount Budgeting & Forecasting
- Monitor Governance & Compliance for Key performance Indicators
- Redesigning & Centralization of variable payout reporting
- Centralized AP Production Management & Ageing Management
- Project Management – Lead multiple Transitions – AP for EMEA Countries
- Create project Plan, process mapping, staffing estimates, Hiring plan, KT planning, IT & Procurement requirements
- Managed Reverse Transition of SAP IT services
- Set up Service Desk & Service Excellence Portal (Customer escalation)
- F&A - KPI’s harmonization across all 3 shared service centers
- F&A - Capacity utilization Analysis, First pass yield & Value stream mapping
- Service Delivery- Lead AP Service Delivery for multiple EMEA countries - Providing services in Indexing, Invoice Completion, Claims, Vendor & Customer Liaising.
Assistant Manager
WNS Limited (India based MNC)
2009.09 - 2012.01
- Managed Service Delivery Team German Accounts Receivable & Record to Report
- Handled Transition -AR, Record to Report services -Germany to WNS Pune
- Continuous Improvement using Lean Six Sigma techniques
- Client Relationship Management
- Quality Management & Process compliance, ISO Audit.
Customer Service Associate
Fidelity business services P ltd (MNC)
2006.07 - 2009.02
- Bank and Ledger Account Reconciliation associated with Fidelity Funds -Germany
- Clear stream – Unit and Cash Reconciliation.
Education
Commerce
St. Xavier’s School
Bachelor of Commerce (Hons) - undefined
Delhi University
LL. B - undefined
IME Law College
C1.2 Diploma in Business German (Wirtschaftsdeutsch Int.) - undefined
Goethe Institute
Project Management Certified - undefined
PMI Institute
Skills
Finance Transformation
Languages
English
Upper intermediate (B2)
German
Advanced (C1)
Timeline
Senior Manager
Syngenta (Swiss based MNC)
2019.06 - 2020.03
Assistant Manager
Metro Global Business Center (German MNC)
2012.01 - 2014.09
Assistant Manager
WNS Limited (India based MNC)
2009.09 - 2012.01
Customer Service Associate
Fidelity business services P ltd (MNC)
2006.07 - 2009.02
Senior Manager
Holcim (Swiss based MNC)
6 2020 - 5 2023
Commerce
St. Xavier’s School
Bachelor of Commerce (Hons) - undefined
Delhi University
LL. B - undefined
IME Law College
C1.2 Diploma in Business German (Wirtschaftsdeutsch Int.) - undefined
Goethe Institute
Project Management Certified - undefined
PMI Institute
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